Social work assistant serp_jobs.h1.location_city
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Social work assistant • chandler az
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Customer Advocate, Social Media.The Customer Advocate, Social Media, is the guardian of MoneyLion's reputation in the wild, unpredictable world of social media and third-party review sites.You'll d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Work from Home Data Entry & Office Administration – Remote Online Role.We are seeking motivated individuals in.This home-based opportunity provides hands-on experience managing digital records,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Associate Director of Paid Social.As a people-first firm, we value diversity in backgrounds and experiences.We strongly believe our people and culture are key to our success.Our vision is to be rec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Thriveworks is currently seeking Licensed Clinicians to provide a mix of telehealth and face-to-face sessions in Tempe, Arizona.
Thriveworks is a clinician-founded national private practice group wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Applicants need to hold an Arizona Secondary Certificate with approved area in Social Studies or •other Social Studies approved areas or be in the process of receiving one.Must have a Level One IVP...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin.Enjoy a true sense of ownership as you work with a proven industry leader on some of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!.
ELS is hiring for the position of Activities Assistant -...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join Our Team as a Work-From-Home Data Entry Research Panelist!.Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Chandler, Arizona, has a stable suburban population with an economy anchored by many large financial, and high tech companies.
Located southeast of Phoenix, Chandler is a skillfully developed commun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Licensed Social Worker / Counselor.Reputable health facility is seeking.Licensed Social Workers and to.As the premier non-profit, fully integrated healthcare provider for behavioral health and subs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This is a part-time, temporary position not eligible for benefits.Duties include general office responsibilities : helping greet students at front desk, filing, setting up a-frames for events, helpi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30)
Sun Devil Athletics seeks a Social Media Coordinator who, under general direction will provide oversight of department social media and assist with photography, design and motion graphics for Sun D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!.
ELS is hiring for the position of Activities Assistant -...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Typically expected to work in an Edward Jones Home Office location three days a week.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for an Assistant Manager - Social Media.Key Responsibilities Manage and update social media profiles across various platforms Schedule and publish content according to the s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Forbes names Mesa Public Schools in their list of Best Employers in Arizona for multiple years.East Valley Tribune names Mesa Public Schools as Best Place to Work in East Valley for multiple years....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Marketing & Social Media Manager.Industry : Beauty / CPG / Lifestyle.We are a high-growth beauty brand rooted in Mexican heritage and botanicals.
We create elevated bath and body products that celebr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Licensed Clinical Social Worker (LCSW) Wage : Between $86-$130 an hour Licensed Clinical Social Worker — Are you ready to launch or expand your private practice? Headway is here to help you start ac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Advocate Social Media
Gen DigitalTempe, AZ, USserp_jobs.job_card.full_time
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Senior Manager-Paid Social
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Social Worker Superstition High School
Mesa USD 4Mesa, Arizona, USAserp_jobs.job_card.full_time
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39908169854- Marketing & Social Media Manager
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Licensed Clinical Social Worker
HeadwayMesa, AZ, USserp_jobs.job_card.full_time
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Licensed Clinical Social Worker
LifeStance HealthChandler, AZ, USserp_jobs.job_card.full_time +1
Customer Advocate Social Media
Gen DigitalTempe, AZ, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionExperience : Minimum 2-3 years in a customer-facing role, with prior experience managing communities on social media sites like Facebook, Instagram, Reddit, LinkedIn, YouTube, X (Twitter), and third-party review sites. Knowledge : Deep understanding of social media platform best practices, trends, and tools such as Buffer, Hootsuite, Sprout Social, Brandwatch, or Percolate. Trend Driver : Stay informed about current social media trends, emerging platforms, and evolving customer engagement strategies. Communication : Exceptional written and verbal communication skills, with the ability to craft empathetic, clear, and brand-aligned responses in 240 characters or less. Judgment : Strong ability to assess the reputational impact of responses, ensuring appropriateness in tone, content, and audience targeting. Ownership : Demonstrated accountability, follow-through, and self-management in high-volume, high-visibility workstreams. Adaptability : Thrives in a dynamic environment with competing priorities and varying workflows. Stakeholder Savvy : Skilled at working with stakeholders across all levels, knowing how to communicate ideas effectively and adaptively while respecting diverse perspectives and prioritizing solutions that serve the broader organizational goals. Cultural Fit : Contributes positively to team culture, demonstrating enthusiasm, a sense of humor, and a collaborative spirit. Regulatory Awareness : Solid understanding of reputational risks, ideally in financial services - including regulatory and fraud considerations. Reputation Management : Strong judgment and discretion in crafting public-facing communications, with a focus on maintaining MoneyLion's brand integrity and knowing when to escalate reputational risks. Continuous Improvement : We're looking for individuals who refuse to settle, constantly iterate, and always seek to improve. You embrace challenges, crave learning opportunities, and work tirelessly to refine your craft while contributing meaningfully to MoneyLion's customer operations strategy. Certifications (Preferred) : Social media certifications (e.g., Hootsuite Academy, HubSpot Social Media Certification) or certifications relevant to customer service and reputation management is a plus.
Customer Advocate, Social Media
The Customer Advocate, Social Media, is the guardian of MoneyLion's reputation in the wild, unpredictable world of social media and third-party review sites. You'll deliver swift, empathetic, and on-brand solutions to customer questions, complaints, and concernsall while keeping MoneyLion's mission to "empower America's financial decisions" front and center. As a key player on the Social Media branch of the Customer Advocacy team, you'll be the voice behind the screenquick-thinking, problem-solving, and always tuned in to what customers need. This isn't just about answering questions and resolving issues; it's about building trust, championing MoneyLion's unique brand voice, and ensuring every interaction leaves our customers feeling like VIPs. This role is vital to maintaining our online reputation and ensuring customer satisfaction through authentic engagement.
The ideal candidate will be enthusiastic and proactive, possess a strong customer-first mindset, exceptional communication skills, and the ability to work effectively in a fast-paced, dynamic environment. This position requires a blend of creativity, strategic thinking, and a commitment to consistently representing MoneyLion's brand voice in all customer interactions. If you thrive in high-energy spaces, love bringing creative solutions to the table, and excel in dynamic environments, this role is for you. Success here means working collaboratively, staying proactive, and ensuring every customer feels heard and supported.
Ultimately, this role is about fostering customer trust and loyalty while positioning MoneyLion as a leader in customer support through thoughtful and impactful digital engagement.
Key Responsibilities
- Respond promptly and professionally to customer inquiries and concerns on social media platforms and third-party review sites, maintaining MoneyLion's authentic brand voice.
- Provide timely assistance and follow-up via the customer's preferred channel (social, phone, email, text, or chat) to ensure resolution and satisfaction.
- Balance high case volumes and prioritize tasks effectively to meet tight deadlines without compromising quality.
- Proactively identify trends, risks (reputational and regulatory), and recurring issues, escalating insights to relevant teams to enhance products and services.
- Collaborate with internal stakeholders to identify and address reputational or regulatory risks promptly and effectively.
- Share customer feedback, feature requests, and workarounds with Product, Marketing, and Operations teams to drive improvements.
- Document and maintain internal records of technical issues, customer complaints, and meaningful discussions to inform broader team strategies.
- Develop and maintain playbooks, SOPs, and training materials for consistent and effective social media support.
About You