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Social services assistant • quincy ma

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Assistant Director - Constituent Services

Assistant Director - Constituent Services

Boston Public Health CommissionBoston, MA, US
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Reporting directly to the Director of Constituent Services, the Assistant Director is responsible for supervising the day-to-day work of the Constituent Services unit, including the system for effe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Social Services Coordinator

Social Services Coordinator

KINDBoston, MA, United States
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Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champion...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director of Social Services

Director of Social Services

American Medical AssociatesWatertown, MA
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SALARY-UP TO $100K per year (depnds on experience) •.Must have prior experience as a Director of Social Services.Must have long-term care experience. Strong leadership skills in a healthcare setting....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Social Services Coordinator / Social Worker

Social Services Coordinator / Social Worker

ISA Health SolutionsQuincy, MA, US
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The Social Services Coordinator is responsible for assessing the social, emotional, and resource needs of clients and their families to ensure they receive comprehensive support throughout their ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Diretor of Social Services

Diretor of Social Services

Bane Care Management, LLCBraintree, MA
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Bostonian Nursing and Rehabilitation is seeking a.Director of Social Services with a.Accessible by public transportation and with a private parking lot, this this facility is located in the heart o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Social Services

Social Services

The Advocate Healthcare of East BostonBoston, MA
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The Advocate Healthcare of East Boston -.NOW UNDER NEW MANAGEMENT TEAM! .ASK ABOUT OUR NEWLY INCREASED RATES!.Advocate Healthcare Center of East Boston. With an emphasis on providing the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Administrative Assistant - Outpatient Services

Administrative Assistant - Outpatient Services

Universal Health ServicesAllston, MA, United States
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ADMINISTRATIVE ASSISTANT - OUTPATIENT SERVICES.This is an on-site (non-remote) position • •.Arbour Counseling Services is looking for an Administrative Assistant to join our team in Allston, MA! This...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Office Services Assistant

Office Services Assistant

Liberty JobsBoston, MA
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This dual-role position combines front desk reception duties with catering support to ensure a welcoming office environment and seamless event operations. The ideal candidate is personable, detail-o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Social Services Director

Social Services Director

Longterm Healthcare FacilityWatertown, MA
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Longterm Healthcare Facility -.The Director of Social Services oversees social service programs, ensuring effective delivery, compliance with regulations, and management of staff to meet community ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Parking Services Assistant

Parking Services Assistant

Salem Hospital NSMCBoston, MA, US
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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.As a not-for-profit,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director of Social Services

Director of Social Services

West Roxbury Health and Rehabilitation CenterBoston, MA
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West Roxbury Health and Rehabilitation Center -.Are you looking for a rewarding career as a leader in a clinical setting? West Roxbury Health and Rehab has an opportunity for you!.West Roxbury Heal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director of Social Services

Director of Social Services

Foremost at SharonSharon, MA
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Foremost at Sharon is a short and long term care facility located in Sharon, MA.We are currently seeking a Director of Social Services to join our team!. Previous experience in a SNF is strongly pre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Parking Services Assistant

Parking Services Assistant

Mass General BrighamMA,Boston
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Site : The General Hospital Corporation.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Social Services Assistant

Social Services Assistant

The Salvation ArmyCanton, MA, US
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Generous paid time off every year that includes : holidays, vacation time and sick time.Employer funded Pension Plan (company contributions begin after 1 year of employment and consistently works 20...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Director of Social Services

Director of Social Services

Watertown Rehabilitation and Nursing CenterWatertown, MA
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Watertown Rehabilitation and Nursing Center -.TEAMWORK • EXCELLENT BENEFITS • STABLE WORK ENVIRONMENT.Duties and Responsibilities : . Demonstrates knowledge of age specific developmental factors...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Social Recreation Assistant

Social Recreation Assistant

Boys & Girls Clubs of BostonRoxbury, MA , US
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About Boys & Girls Clubs of Boston.Boys & Girls Clubs of Boston is a life-changing force for opportunity and empowerment, enabling young people to reach their full potential as productive citizens ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Social Event Services Manager

Social Event Services Manager

RAFFLESBoston, Massachusetts, United States
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The Social Event Services Manager is responsible for handling all planning details and on site coordination for catering events that have been booked by the Catering Sales team.They will proactivel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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USER SERVICES ASSISTANT, University Libraries

USER SERVICES ASSISTANT, University Libraries

Massachusetts StaffingBoston, MA, US
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User Services Assistant, University Libraries.The Boston University Libraries seeks a User Services Assistant who can deliver responsive customer service to the University and extended visitor comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Assistant Director Student Financial Services

Assistant Director Student Financial Services

MCPHS UniversityBoston, MA, US
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This position focuses on providing a high level title level of customer service via walk-in counseling, phone calls, and appointments regarding the financial aid application process, student accoun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Assistant Director - Constituent Services

Assistant Director - Constituent Services

Boston Public Health CommissionBoston, MA, US
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Assistant Director

Reporting directly to the Director of Constituent Services, the Assistant Director is responsible for supervising the day-to-day work of the Constituent Services unit, including the system for effectively responding to constituent needs, organizing schedules, providing on-going and proactive communication, resolving complaints, etc. The Assistant Director will work closely with the Director to identify and develop strategic opportunities that help sustain and increase the impact of the Commission's Constituent Services and Information & Referral, Advocacy, Taxi Coupons, Benefits, and Housing programs.

Responsibilities

  • Supervises, organizes, and delegates the unit's day to day work and schedule, including prioritizing and assigning work.
  • Supervises and evaluates unit operations by developing and implementing program goals and objectives while ensuring the delivery of quality service.
  • Assists the Director in developing, implementing, and managing the Commission's I&R, Benefits, Taxi Coupons, and Housing strategies to meet the dynamic and changing needs of Boston's older adults.
  • Assists the Director in establishing standards for tracking benefits enrollment and retention, case reporting, and follow-up.
  • Assists the Director in conducting performance evaluations and ensuring staff follow policies and procedures.
  • Responsible for organizing trainings and coaching staff.
  • Analyzes data and makes recommendations to support improved operations.
  • Develops methods flagging issues related to operations, customer service, and service delivery.
  • Handles complex cases; resolves and responds to comprehensive issues.
  • Serves as a liaison between the Commission and City Departments and Community organizations.
  • Presents and provides information of Constituent Services programs to aging partners, including federal, state, and local government agencies, community organizations, aging organizations as well as older adults.
  • Presents and provides information of Constituent Services programs to Boston residents, including older adults and caregivers; coordinates and administers training workshops for program staff.
  • Evaluate needs and provide resources, including but not limited to financial stability, legal issues, mental health issues, health care, etc.
  • Assists clients in navigating complex benefits and healthcare systems. Acts as a client advocate in issues related to insurance coverage, financial assistance, and benefit access.
  • As a Certified SHINE Counselor, provides full scope assistance related to Medicare Part A, Part B, and Part D; Medigap insurance, Medicare HMOs, retiree insurance plans, prescription drug programs, Medicaid, and other programs for people with limited resources.
  • As a SNAP outreach partner, provides full scope assistance related to completing SNAP applications and recertifications.
  • As mandated reporters, collaborates with Protective Services on cases related to abuse, self neglect, financial exploitation, etc.
  • Responds to emergency crisis situations related to health and safety.
  • Compiles and maintains all records. Prepares reports and other required documents.
  • Performs related work as required.

Minimum Entrance Qualifications

  • Minimum four (4) years of full-time, or equivalent part-time, professional experience in the support of human service programs, including social work, program management, and customer service, of which one year should have been in a team leadership, mentoring, or supervisory capacity.
  • A bachelor's degree in social work or a related field is highly preferred.
  • Certification, training, or formal education in counseling and / or case management, substance abuse, and mental health preferred.
  • Alliance of Information and Referral Services (AIRS) Certificate preferred.
  • Serving the Health and Information Needs of Everyone (SHINE) certification is highly preferred. Must be able to obtain and / or maintain certification within one (1) year of employment.
  • Experience with health insurance and government benefits is highly preferred.
  • Experience and comfortability delivering services to a multiracial, multicultural, and multilingual population experiencing complex challenges, including addiction and untreated or under-treated mental health concerns.
  • Strong organizational skills.
  • Strong communications and interpersonal skills.
  • Strong presentation skills.
  • Ability to work collaboratively with others, including staff, constituents, and partners. Ability to work independently; to show flexibility and adapt to changing priorities.
  • Ability to exercise good judgment and focus on detail as required by the job.
  • Ability to prepare clear, concise, and comprehensive reports.
  • Ability to give team feedback and promote team environment.
  • Ability to coordinate multiple projects and think strategically.
  • Ability to build and maintain relationships with government agencies, social service agencies, community organizations, and older adults is highly preferred.
  • Strong creative and problem solving skills.
  • Demonstrated commitment to high professional ethical standards and a diverse workplace.
  • Ability to set and maintain personal and professional boundaries and confidentiality.
  • Compliance with documented policies and procedures.
  • Experience in typical office software systems (Microsoft Office, Google Suite, or equivalent) preferred.
  • Bilingualism is highly preferred.
  • MA Driver's License required.
  • Travel throughout Boston is required in support of the position's responsibilities.
  • Flexible schedule as some nights and weekends are required.
  • Provides on-call coverage for the Age Strong Commission.

    • Subject to CORI check

    BOSTON RESIDENCY REQUIRED

    Terms :

    Union / Salary Plan / Grade : Non-Union / MM2-7

    Hours per week : 35