Scrum master serp_jobs.h1.location_city

Description & Requirements

Maximus is seeking a highly motivated ServiceNow BA / Scrum Master to lead agile teams, bridge the gap between business needs and technical solutions, and drive successful ServiceNow projects.

In this role, you'll facilitate workshops, manage sprint ceremonies, and ensure seamless communication between stakeholders and development teams.

Essential Duties and Responsibilities :

• Lead projects and ensure proper approvals are gained by participating in key routines such as ACR completion, AERB, CCB and CCN reviews.
• Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
• Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
• Partner with vendor and internal technical teams to gain estimates and establish timing expectations for projects and tasks specific to system enhancements.
• Provide technical support as needed based on hot topics and customer feedback.
• Lead discussions, gain operational buy in and launch initiatives to ensure continuous improvements and enhanced customer experiences for channels.

Program Specific Duties and Responsibilities :

Minimum Requirements

Program Specific Requirements :

Additional Requirements, as per Contract / Client :

citizen

PIV-I cards must be picked up in person.

If applicable, new and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.

Any travel expenses will be paid for by Maximus.

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.

An applicant's salary history will not be used in determining compensation.

Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.

Minimum Salary

100,000.00

Maximum Salary

140,000.00