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Receptionist • abilene tx

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Administrative Assistant / Receptionist

Administrative Assistant / Receptionist

Condley and CompanyAbilene, TX, US
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Founded in 1939, Condley and Company, L.Texas, as well as the United States.The firm has a staff of more than 80 employees, which includes 8 full-time partners. Our goal is to provide each employee ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Melanie Hardy - State Farm AgentAbilene, TX, US
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Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Blake Williams - State Farm AgentAbilene, TX, US
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Receptionist

Receptionist

H&R BlockAbilene, TX, US
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H&R Block Seasonal Client Service Professional / Receptionist.At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Administrative Assistant / Receptionist

Administrative Assistant / Receptionist

Condley and CompanyAbilene, TX, US
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Job Description

Job Description

Salary :

About Condley and Company, L.L.P.

Founded in 1939, Condley and Company, L.L.P. provides reliable accounting and consulting services to clients throughout Texas, as well as the United States. The firm has a staff of more than 80 employees, which includes 8 full-time partners.

Our goal is to provide each employee with an opportunity to build their career, make a difference in the world, and have their talents recognized and appreciated. We pride ourselves on our commitment to our team, and we nurture positive, supportive relationships within our workforce just as we do our client relationships.

Basic Information

  • Position Type : Full-Time
  • Classification : Non-Exempt
  • Location : Abilene, Texas
  • Average hours : 40 hours per week

Minimum Entry Requirement

  • High School Diploma or GED
  • Proficiency in Microsoft Office suite

    • Position Purpose

    This position provides high-quality service to our public accounting firm by managing the front desk, providing a welcoming presence to visitors and callers, maintaining a clean and organized work environment, and keeping daily operations running smoothly. This role often serves as the first point of contact for our clients, vendors, and community partners, so professional communication and customer service are important success factors.

    Summary of Job Duties

  • Open and close the office (8 : 00 am and 5 : 00 pm)
  • Greet and assist visitors, answer phone calls, and communicate with staff to ensure quality service to clients
  • Use firm software to add and manage client contact records; maintain other firm records accurately as assigned
  • Work as staff liaison for maintenance contractors in the building
  • Maintain a clean and organized lobby area and water plants

    • Role Success Factors

    Customer Service

  • Manages client and staff interactions in a friendly, courteous manner
  • Quickly acknowledges clients or staff members presence and responds to inquiries on a timely basis through phone, email, or in-person
  • Develops base knowledge of Condley service lines
  • Deals with the unexpected effectively
  • Manages front desk procedures and processes, training others as needed
  • Demonstrates discretion and confidentiality with client interactions

    • Communication

  • Interacts respectfully and professionally in all verbal and nonverbal communication
  • Communicates in a written format that is clear, accurate, complete, and appropriate for the audience
  • Obtains and passes on relevant information to others who should know
  • Listens attentively to others when they speak and responds with empathy; does not multi-task when trying to communicate directly
  • Answers multi-line phone system and directs calls efficiently

    • Teamwork

  • Supports colleagues with administrative tasks and coordination as needed
  • Maintains a positive and cooperative working environment
  • Actively participates in group discussions and shares information freely, completely, and accurately
  • Encourages differing perspectives and opinions
  • Consistently shows respect and concern for others

    • Quality of Work

  • Takes responsibility for service quality, thoroughness and accuracy; develops processes to ensure full and successful completion of assignments
  • Completes work assignments consistently on time; arrives on time for meetings, appointments, and to open the office for the work day
  • Prioritizes work; focuses energy on the most important tasks
  • Maintains a high attention to detail, coordinating important details as appropriate to ensure project success
  • Takes initiative to seek out new work when tasks are completed

    • Personal Effectiveness & Expertise

  • Demonstrates proficiency in firm software, hardware, and the internet to accomplish work efficiently
  • Maintains an inventory of firm and departmental supplies; keeps departmental area stocked and organized
  • Takes advantage of opportunities to practice and improve newly acquired skills and / or to improve current skills
  • Reads relevant literature to become more knowledgeable; ability to research and find solutions to problems
  • Ability to create an image in the firm and the community as a respected professional
  • Performs all other duties as assigned

    • Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Condley and Company, L.L.P. where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.

    This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or new ones may be added at any time, with or without notice.