Public relations assistant serp_jobs.h1.location_city

Salary : $74,218.68 - $94,724.04 Annually

Location : City of Benicia, CA

Job Type : Full Time

Job Number : 25 / 26 #1

Department : Police

Opening Date : 07 / 31 / 2025

Closing Date : 12 / 31 / 2025 5 : 00 PM Pacific

Definition

Public Safety Dispatcher - Lateral

Base Salary : Up to $94,724.04 annually

Additional compensation not included in base salary :

Certificate Pay

Solo Dispatcher Pay

On-Call Pay

Shift Differential (5% and 7%)

Longevity Pay (credit for prior law enforcement experience)

Uniform Allowance

Additional Benefits Include :

Vacation accrual based on previous years of qualifying service

On-duty workout program

Access to treadmill at active workstations

Choice of personal equipment (e.g., headset)

Casual uniform option

Education reimbursement program

And much more!

The City of Benicia is currently accepting applications for Lateral Public Safety Dispatcher to create an eligibility list for future openings.

For more information, please contact Sarah Patchin at (707) 746-4743.

Please Note :

This recruitment is only open to experienced lateral candidates.

To qualify as a lateral candidate, you must currently be employed as a Public Safety Dispatcher with a law enforcement agency in California.

This is not an entry level opportunity.

Distinguishing Characteristics

Under general supervision, receives 911 emergency and routine calls for service from the public, monitors radio traffic and dispatches Police and Fire units, processes and files crime reports, arrest reports, and other Police Department documents, and performs other related tasks as required.

The Public Safety Dispatcher is assigned to the Communications Center within the Police Department to receive requests for Police and Fire assistance and take appropriate action.

Representative Duties / Qualifications

The representative duties listed include essential and marginal functions that vary by position. Individuals with disabilities will be considered for placement into positions in this class based upon an assessment of the essential functions of the particular position.

Duties may include, but are not limited to, the following :

• Operates a computer keyboard to provide input information to the computer operated Police Information Network (PIN) System, the California Law Enforcement Telecommunications System (CLETS) and other data processing equipment as required;
• Receives 911, emergency and non-emergency calls for service for Police and Fire services from the public.
• Determines the location and priorities for action.
• Dispatches calls to field personnel, monitors progress, location and needs of field personnel during specific and general activity in accordance with established procedures;
• Operates a computer aided dispatching (CAD) and records maintenance system (RMS) memorializing the dispatching of Police and Fire units.
• Monitors, makes inquiries and entries into the automated Criminal Justice Information System (CJIS) and the National Crime Information Center (NCIC) databases through the county message switching computers in accordance with established procedures;
• Processes, routes and files arrest reports, crime reports, District Attorney packets, missing person reports, warrants, subpoenas, citations, registers, dispositions, alarms, restraining orders, fingerprints, booking photographs, RAP sheets, and other miscellaneous departmental paperwork as required;
• Answers departmental telephones, provides accurate and thorough information to the public requesting assistance, directs calls, and takes messages;
• Assists walk-in citizens in the front lobby with complaints, reports, and other requests at the front counter;
• Monitors and responds to station alarm activations for Police, Fire and Public Works;
• Maintains operating knowledge of communications and office equipment within the Communications Center and requests repairs when needed;
• Receives calls for service and dispatches on-call Public Works personnel after business hours;
• Assists with the training of other employees within the Communications Center as assigned;
• Performs other duties as required.

QUALIFICATIONS : Knowledge of :

Ability to :

EXPERIENCE AND EDUCATION :

Any combination of experience and education that could likely provide the required knowledge and ability would be qualifying. A typical way to obtain the knowledge and experience would be :

Education :

Experience :

LICENSE OR CERTIFICATE :

SPECIAL REQUIREMENTS

REQUIREMENTS TO BE CONSIDERED A LATERAL CANDIDATE :

Supplemental Information

APPLICATION PROCESS :

SELECTION PROCESS :

To provide us with an opportunity to evaluate your background, responses to the Supplemental Questions are required in addition to your application. The information you provide will be used to determine your eligibility to continue in the selection process for this position. All work experience that is described or included in your supplemental responses(s) should have occurred during employment of one / more of the Employers you listed in the "Work Experience" section of your application. If not, you will need to provide additional information as to where / how you received that experience.

Please carefully read the following question and indicate your understanding. I understand that I MUST submit copies of the required certification(s) along with my application, or to the Human Resources Department, by the closing date. Failure to submit copies of the required certifications by the deadline may result in disqualification of my application.

Which best describes your highest level of education?

This position requires a valid California Driver's License. Do you possess a valid California Driver's License or, if not, do you understand you will be required to obtain one prior to being hired?

This position requires me to work days, nights, weekends, holidays, and overtime as needed.

Are you CURRENTLY employed as a Public Safety Dispatcher at a Peace Officer Standards and Training (POST) agency?

Please select your number of years of public safety dispatching experience working at a Peace Officer Standards and Training (POST) agency.

Do you possess the POST Public Safety Dispatcher Certificate? (If yes, please submit a copy of your certificate by attaching it to your application, or by submitting it to the Human Resources Department by the closing date.)Please note that this certificate must be issued directly from POST and is NOT the same certificate that you receive upon completion of the POST Public Safety Dispatchers' Basic Course.)

Do you certify that the information and statements made in connection with this application and supplemental questionnaire are complete and true to the best of your knowledge? Please note that intentional misrepresentation of your qualifications will be grounds for disqualification from this selection process and / or removal from the eligibility list.

Required Question