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Provider • phoenix az
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TriWest Healthcare AlliancePhoenix, AZProvider Support Specialist
VirtualVocationsGlendale, Arizona, United States- serp_jobs.job_card.full_time
A company is looking for a Provider Support Line Specialist to assist providers with various inquiries and support tasks.
Key Responsibilities
Provide coverage of the Provider Network Helpdesk and assist providers with credentialing and EHR navigation
Respond to provider inquiries regarding claims, authorization requests, and troubleshoot basic IT issues
Maintain departmental resources, document work, and report trends in provider communications
Required Qualifications
High School diploma or equivalent with three years of office experience, or a Bachelor's degree in Business or related field
Healthcare experience preferred
Proficiency in Microsoft Office suite
Experience with records, reports, and file maintenance
Knowledge of computerized record-keeping techniques