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Senior Property Manager

This role will support a catchment of managed care homes located in, but not limited to : El Cajon, Bonita, Jamul, Poway, Romona, Oak Hills, Hesperia, Apple Valley, Hemet, Thousand Palms, Menifee, San Jacinto, and Escondido.

Salary : $80,000 - $90,000 per year, exempt

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective : We're seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

The Supportive Housing Management department manages Brilliant Corners' portfolio of owned real estate which provides housing and services to various vulnerable populations. The largest part of the portfolio consists of single-family homes that house previously institutionalized people with developmental disabilities. Other programs consist of multifamily or scattered site housing serving formerly homeless and / or developmentally disabled, individuals and families.

The Senior Property Manager is responsible for the overall operation, and the day-to-day implementation of property management policies and procedures to ensure well-managed and maintained homes of our growing portfolio of single-family homes used as Care Homes for individuals with developmental disabilities and other housing models serving vulnerable populations. The Senior Property Manager ensures compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents and service providers; manages maintenance staff and their duties, interacts with and supervises vendors. Additionally, the Senior Property Manager trains and mentors other team members, ensures a culture of collaboration and excellence, and functions as the Regional Property Manager when s / he is not available or as assigned.

Position Responsibilities

Leadership and Personnel Management

• Oversees maintenance program, directly supervising maintenance employees and contractors, conducting property inspections and monitoring work orders.
• Develops and maintains good staff working relationships, cultivating the spirit of teamwork, and exemplary customer service.
• Assures all direct reports receive updated training regularly to ensure proficiency; coordinating all necessary training for staff, including his / her own.
• Assists in onboarding and training new hires in the SHM Dept., including but not limited to Property Managers, Maintenance Technicians, and Program Associates.
• Provides ongoing training and mentorship for Property Managers especially in the areas of staff supervision and navigating and best utilizing relationships with Regional Centers, service providers, CA Dept. of Developmental Services, and other BC departments.
• Proposes and develops new or improved systems and processes to improve efficiency and quality of service delivery.
• Represents the organization to public agencies and the community.
• Provides advisement / direction on property and resident issues to other Property Managers.

Physical Condition and Maintenance of Properties