Project specialist serp_jobs.h1.location_city

Project Manager

Chevin Fleet Solutions are looking for a Project Manager with 5+ years of experience to join our team. We are looking for a proactive individual, with a positive mindset who never shies away from a roadblock and loves collaborating with others to ensure the successful delivery of customer value.

Who We Are And What We Do

For more than 30 years, Chevin have been developing and delivering innovative software solutions for the global fleet management industry. Our products and services are used by internationally recognized companies such as Cox Automative, Canadian National Railway and Accenture, through to not for profit organizations, global freight businesses, regional and local government. We have built a powerful platform that allows businesses to efficiently manage the complete lifecycle of a fleet, streamlining processes, improving performance and ensuring compliance. Using the latest technology, we deliver a modularized suite to manage everything from vehicles and assets, all the way to people, drivers, and technicians.

Whats The Culture Like

Our focus has always been to entice and empower the best talent globally and support them to do great things. Creativity solving problems, passion for driving customer experience and value, and a pride in our work drives constant innovation. Our trusted teams embrace a positive mindset and demonstrate the high levels of accountability which are key to helping us scale and realize our goal of delivering exceptional employee and customer experience.

We have clear business objectives that filter down to individual goals, so that everyone in the business is clear on what they need to do to contribute effectively. We believe this makes Chevin an empowering place to do your best work.

Who Are You

You have a passion and track record for leading successful software implementations and every detail of a project from sales handover to successful go live and client adoption. You love collaborating with others at all levels, inside and outside of the organization, to weave a team together that is aligned and driven towards shared goal. Organization, communication, and attention to detail are second nature to you and you anticipate issues to allow early corrective action. Great challenges are what you live for, never shying away from a roadblock, but rather demonstrating your positive mindset, high ownership, flexibility and drive to deliver customer value to lead the team to a resolution.

About The Role

The Project Manager sets the standard for successful Professional Services engagements, ensuring that all resources on the implementation team and the customer stakeholders are aligned and advancing the project goals. This person employs best practices, Chevin implementation methodology, and superior communication and leadership skills to achieve timely results within scope and budget, while ensuring the highest degree of delivery quality and customer satisfaction. The Project Manager is on-point for planning customer specific engagements as well as managing customer expectations, business requirements, and execution of deliverables while controlling scope, budget and timelines. This person keeps the engagement on track by executing change management processes, resolving discrepancies, and clearing roadblocks. The Project Manager manages multiple concurrent projects as well as accessing other key resources across the organization to ensure successful project delivery.

What You Will Need To Do

• Proactively and meticulously manage scope, budget, timelines, and resources on a portfolio of projects
• Meet or exceed utilization, customer satisfaction and other appropriate Professional Service targets
• Establish and maintain robust communication cadence and content with the customer project stakeholders in both written and verbal forms
• Set expectations and demonstrate execution by developing and updating critical documentation such as project plans, kick-off presentations, issue logs, meeting agendas, and solution descriptions
• Schedule and facilitate a cadence of project meetings including kick-offs, status meetings, demonstrations, training, and others while documenting the agendas and meeting outcomes. The majority of these meetings will be remotely based, however on-site meetings will occasionally be required
• Maintain a complete record of all project details in Chevin's PSA tool, including resourcing, timesheets, budget, issues, risks, and milestones
• Build an environment of trust with internal and external team members
• Escalate any risks or issues with proposed actions internally at earliest opportunity, and then work quickly and efficiently to mitigate risk or resolve any customer escalation
• Be fluent with the Chevin Implementation Methodology and be prepared to train others to leverage it
• Guide the customer as they transition from an active engagement to post go-live support and customer success processes
• Assist partners who are working with Chevin consulting to maximize their positive impact on the engagement
• Contribute to continuous improvement of processes, procedures and our product through logging lessons learned and taking responsibility for implementing changes as agreed with the wider team
• Build a list of referenceable projects that will speak on behalf of their experience with Chevin

What You Need To Bring

As A Bonus You Might Have

Experience with one or more of the following platforms : AWS, Azure, NetSuite, Oracle, PeopleSoft, Salesforce, SAP, Lawson, JD Edwards, Microsoft Dynamics or Workday