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Project scheduler • tampa fl
Service Appointment Scheduler BDC - WC
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Overview
Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO and AZ with over 50 locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
Ed Morse is currently seeking a Service Appointment Scheduler / BDC to join our Tampa Cadillac and Mitsubishi team. Hourly Rate + Commission paid weekly!!
We are looking for reliable, friendly, and professional individuals to join our team. If you are motivated to work in a fast-paced, call-center environment and enjoy interacting with customers, apply now for one of the largest family-owned auto dealer groups in the U.S.
Responsibilities
- Ensure all inbound service inquiries are answered promptly, professionally, and according to script
- Make outbound calls to follow up with customers
- Respond to customer emails and chats
- Confirm appointments and reschedule missed appointments
- Log customer information and purify CRM
- Responsible for helping to drive traffic to our dealerships
Qualifications
Energetic, well-spoken and have a passion for delivering excellent customer service
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following :