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Job Title
Responsibilities
Coordinate day-to-day activities of the systems team, ensuring progress across multiple concurrent workstreams.
Monitor project timelines, deliverables, and dependencies to keep initiatives on schedule and within scope.
Prepare and deliver clear, concise status reports for internal audiences at all levels, including executive leadership.
Plan and deliver Salesforce training and implementation support across the organization.
Develop and distribute project updates and communications for all staff, maintaining transparency and engagement throughout each project phase.
Facilitate regular meetings with internal teams and external partners, ensuring clear agendas, action items, and follow-up.
Serve as the primary point of contact between internal stakeholders and external vendors or technology partners.
Ensure alignment across departments by coordinating cross-functional input, gathering feedback, and supporting change management needs.
Anticipate, identify, and troubleshoot project challenges or roadblocks in collaboration with technical leads.
Provide logistical and operational support to the systems team, including resource tracking, documentation, and training coordination.
Assist in planning and supporting training sessions for staff related to system rollouts and new technology tools.
Perform additional duties and projects as assigned by leadership.
Qualifications
Bachelor's degree in Business, Project Management, or related field or equivalent years' work experience required.
Minimum five (5) years of experience in project management, preferably in systems development, IT implementation, or digital transformation required.
Proven ability to manage complex, multi-stakeholder projects from planning through execution.
Excellent written and verbal communication skills, with experience preparing reports and presentations for executive audiences.
Strong organizational and time-management skills with high attention to detail.
Ability to facilitate meetings, manage competing priorities, and proactively solve problems.
Familiarity with systems architecture, data management, and internal technology tools is a plus.