Program director serp_jobs.h1.location_city

Program Director

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Program Director provides management, oversight, and leadership in compliance with regulations and contractual relationships, as well as aligning with Community Services Group's (CSG) mission and core values. The Program Director is a member of the company's leadership and is a resource person for Mental Health (MH). The Program Director is a member of other operating committees as assigned. The Program Director reports directly to the Director of Mental Health Services. We are looking for a dynamic professional who wants to be part of and lead a vibrant and successful program. An ideal candidate will be knowledgeable about the Clubhouse Model and Psychiatric Rehabilitation practices, willing to learn, and open to collaborative leadership. This position will start January 5, 2026, to provide training with the current Program Director. Schedule : Full Time (40 hours per week) Monday - Friday 8 AM - 4 PM with additional hours as needed for program needs. The clubhouse is also open on major holidays, and the Program Director will work a minimum of one winter and one summer holiday.

Wage Information : $55,000.00 Annually.

Job Description :

• Manages program and employees in compliance with company policies and procedures and all Psychiatric Rehabilitation regulatory standards.
• Monitors delivery of services to maintain quality of care.
• Oversees incident management and follow-up.
• Ensures compliance with regulations related to employee qualifications and training requirements.
• Approves employee leaves and schedules and authorizes or assigns overtime.
• Serves as a primary representative to all outside agencies.
• Develops program budget and monitors financial growth of program.
• Supervises location operations and oversees program policies and procedures.
• Interviews and hires employees and plans, manages, and directs work of employees.
• Oversees program employees to provide quality training, supervision, coaching, performance management, and guidance.
• Ability to establish, build and sustain employer partnerships for Supported Employment placements in the community.
• Ability to identify and address problems and provide feedback as needed. Assures that the environment is structured and responsive to the identified needs of those being served.
• Demonstrates knowledge and skills in administration and in supervision of a multidisciplinary workforce.
• Oversees billing and manages referrals.
• Provides program outcomes and monitoring reports to stakeholders.
• Consults with professionals and support systems, regarding members' clinical, medical and programmatic issues.
• Participates in quality assurance / quality management (QM) activities related to the programs specified in the QM plan.
• Develops program policy and helps to coordinate it with overall company and program goals, directs the daily operations, evaluates results, and recommends changes in programs.
• Knowledge of assessment procedures and the development of individualized goal plans.
• Knowledge of the mental health rehabilitation process and best practices.
• Knowledge of community programs and resources.
• Maintains 24 / 7 availability to the employees so emergencies may be minimized and so that care may be constant and effective.
• Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment.
• Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion.

Qualifications :

This position requires one of the following combinations of education and experience :

Additional requirements include :

CSG Offers Superior Perks & Benefits :

Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.