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Care Supervisor

Help at Home is hiring a Care Supervisor! Help at Home, LLC is the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Job Summary

We are currently seeking an experienced Care Supervisor to oversee and ensure the successful implementation of all provided services for our clients within their assigned areas. The employee will be responsible for ensuring that client care plans meet client needs and that caregivers provide an exemplary level of care that meets the vision, mission and values of our organization.

Responsibilities

• Maintains assigned clients' files, employee files, and all related paperwork
• Provides direct training to field staff on client care plans
• Monitors the performance of field staff who provide and support patients with personal care to ensure quality service
• Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager
• Prepares and submits routine department reports, as required
• Records and maintains accurate documentation of the clients' condition and overall service
• Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training
• Appropriately handles client complaints and problems; documents and reports any significant issues further attention or resolution, as required
• Ensure compliance with local, state, and federal laws as well as with company policies and procedures
• Performs other job-related duties as assigned

Qualifications / Educational Requirements

Benefits

Our team is the foundation of our work. We offer :

Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview. Employees will be eligible for hiring bonuses after 90 days.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.