Operations management serp_jobs.h1.location_city

Job Description

Job Description

About Us :

At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners.

About This Role :

The Operations Manager is responsible for managing daily operations of the Real Estate Lending Processing and Originations team. The Operations Manager will provide support for the team leaders within the RE Lending processing and loan origination teams, while collaborating with other compliance and underwriting management teams to ensure the quality of processes and procedure. The individual should have a passion for the mortgage industry and member service, providing excellent leadership and support to achieve a culture of member service, efficiency, and compliance with federal and other applicable lending and consumer protection regulations within all its operations.

Key Responsibilities :

• Produce, maintain, and analyze data related to daily productivity and operations create executive management reports, collaborate on new loan products and modifications to existing loan products and qualification parameters.
• Identify and cultivate new opportunities, building and enhancing relationships with members, brokers, and realtors.
• Collaborate with Senior Management developing business strategies, production goals, new loan products.
• Develop department goals that align with the strategic initiatives of the credit union and ensure they are being met through the implementation and execution of a growth development plan with short-term and long-term goals including production volume, turn times, quality control, as well as department budgets for income and expense.
• Conduct training sessions for internal employees, external business partners and stakeholders.
• Lead, develop, and cultivate teams with accountability for effective and efficient execution of job responsibilities and functions.
• Participate in annual employee review process with department leaders.
• Provide support to RE Lending Team Leaders and staff including handling issues / escalations.
• Empower loan originators to sell and leverage their product knowledge to meet member’s needs.
• Manage and communicate process and procedural changes effectively that deliver on short- and long-term departmental goals.

Who you are :

What We Offer :

Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE.

EQUAL OPPORTUNITY EMPLOYER

USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.

This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management.

At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

If you need sponsorship now or in the future, look for this statement in the job description before you apply : “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States.

It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability.

In the spirit of pay transparency, we are excited to share the basesalary range for this position is $82,915.00 - $105,716.63 , exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and / or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package.

All positions must adhere to standard BSA / AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and / or non-financial work results.