Operations coordinator serp_jobs.h1.location_city

The Local Foreigner is a boutique consultancy specializing in high-end curated travel. Whether orchestrating a romantic weekend in Paris or planning an epic Patagonian expedition we transform travel aspirations into flawless realities. Our mission is to deliver the most personalized travel experience through caring service and a seamless planning process. We embody a sophisticated global perspective paired with warm personal service qualities we look for in every member of our team.

The Opportunity

Were looking for an Operations Coordinator who brings structure reliability and warmth to the daily rhythm of a fast-growing company. You take pride in keeping operations organized people supported and systems running smoothly. From coordinating HR logistics and onboarding new hires to maintaining licenses equipment and the overall work environment this role ensures that The Local Foreigner operates efficiently and collaboratively. Youll also play a key role in supporting our Philippines-based contractor team.

This position sits at the intersection of people operations administration and systems management. It offers a unique opportunity to break into the luxury travel industry while gaining hands-on experience in HR coordination internal communications and the management of company tools resources and equipment that keep our day-to-day operations running seamlessly.

Key Responsibilities

• Support recruitment efforts for both internal team members and Philippines-based contractors by drafting job descriptions posting job openings managing the careers inbox tracking candidates coordinating interviews and facilitating offers.
• Facilitate onboarding and offboarding ensuring all compliance documentation system access and training are completed accurately and on time.
• Draft and communicate internal policies maintain accurate HR records oversee PTO tracking and approvals and manage the company calendarincluding holidays PTO monthly team lunches and quarterly team outings.
• Act as primary contact for the Sales Ops team answering questions conducting check-ins and facilitating ongoing training.
• Answer help desk tickets ensuring timely review assignment and resolution.
• Act as the main point of contact for our IT support partner coordinating device setup troubleshooting and equipment updates and ensuring all company devices are accurately tracked and properly handled during onboarding and offboarding.
• Manage user access across all TLF platforms for staff and contractors ensuring accurate license billing and timely removal of access during offboarding.
• Support the upkeep of Local Foreigners Passport knowledge base ensuring content stays accurate and organized.
• Manage day-to-day office needs including mail office supplies equipment setup snacks and general workspace upkeep.
• Collaborate closely with the Director of Operations and broader leadership to ensure smooth execution of other company initiatives

What You Bring

Compensation & Benefits

Required Experience :

Junior IC

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1