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Assistant Director-Operations, Office of Student Accounts

Assistant Director-Operations, Office of Student Accounts

University of La VerneLa Verne, CA, United States
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Assistant Director-Operations, Office of Student Accounts.Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming enviro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Operations Coordinator

Operations Coordinator

Montclair State UniversityMontclair, California, USA
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IMPORTANT APPLICATION INSTRUCTIONS : .Upload Resume or Curriculum Vitae.The contact information work experience and education listed on your Resume / CV will be parsed and input into your Montclair app...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Warehouse Operations

Warehouse Operations

Home DepotOntario, CA, United States
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Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Assistant Manager, Product Operations - Ontario Mills

Assistant Manager, Product Operations - Ontario Mills

Gap Inc.Ontario, CA, United States
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Assistant Manager, Product Operations - Ontario Mills.Full time 1 Mills Circle, Space 834, Ontario, CA, US 91764.As an Assistant Manager, you set the tone for the store and the team and help bring ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Utilities Operations Assistant Manager

Utilities Operations Assistant Manager

Government JobsOntario, CA, US
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Utilities Operations Assistant Manager.The City of Ontario Municipal Utilities Company (OMUC) is seeking a driven, enthusiastic and forward-thinking leader to advance in their career as a Utilities...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Operations Supervisor

Operations Supervisor

Dependable Break Room Solutions IncUpland, CA, US
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SUMMARY : Directs and supervises all field operations with precision and efficiency.Ensures timely and cost-effective execution of all tasks, aligning closely with established procedures and standar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Operations Administrator

Operations Administrator

Culture KingsChino Hills, CA, US
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Culture Kings is a premium streetwear brand with exclusivity and superiority across a wide range of genres, styles, and cultures. Curated with an extensive selection of over 100+ leading street, spo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Operations Coordinator

Operations Coordinator

RyderOntario, CA, US
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Warehouse Training Coordinator.We are immediately hiring a Warehouse Training Coordinator in Ontario, CA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Operations Manager

Operations Manager

EŌS FitnessRancho Cucamonga, CA, United States
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EōS Fitness is bold, upbeat, and motivating.Not only in our fitness routines, but in our work environment as well.Like our members, our employees know how to rise to a challenge and handle it head ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Livestock Operations Assistant

Livestock Operations Assistant

Job DetailsPomona, California, USA
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The Animal and Veterinary Sciences Department is an academic unit in the Huntley College of Agriculture with responsibility to provide instruction to students majoring in Animal Science or Animal H...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Assistant Manager, Product Operations - Ontario Mills

Assistant Manager, Product Operations - Ontario Mills

GapOntario, CA, US
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Assistant Manager, Product Operations - Ontario Mills.Full time 1 Mills Circle, Space 834, Ontario, CA, US 91764.As an Assistant Manager, you set the tone for the store and the team and help bring ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Operations Supervisor

Operations Supervisor

PCC Talent Acquisition PortalOntario, California, USA
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Wyman-Gordon is a worldwide supplier to the aerospace and industrial gas turbine markets.We hold quality accreditations for all the major airframe and engine manufacturers for both civil and milita...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Assistant Controller - Cost and Finance Operations

Assistant Controller - Cost and Finance Operations

The Work In Me, LLCRancho Cucamonga, CA, US
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Our client, a leading manufacturer of aero engines and industrial gas turbine components, is a globally recognized public company with a remarkable 75-year history of growth and innovation.Renowned...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Operations Leader

Operations Leader

Petco Animal Supplies IncClaremont, CA, United States
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Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Operations Leader

Operations Leader

PetcoClaremont, CA, United States
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Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Operations Leader

Operations Leader

Petco Health and WellnessClaremont, CA, US
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Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Livestock Operations Assistant

Livestock Operations Assistant

CSU CareersPomona, California, USA
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The Animal and Veterinary Sciences Department is an academic unit in the Huntley College of Agriculture with responsibility to provide instruction to students majoring in Animal Science or Animal H...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Executive Operations Assistant

Executive Operations Assistant

VirtualVocationsOntario, California, United States
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A company is looking for an Executive Operations Assistant who operates like a mini Chief of Staff.Key Responsibilities Provide executive and operational support to the leadership team Oversee c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Operations Manager

Operations Manager

PP Warehouse IncWalnut, CA, US
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We are seeking a results-driven Operations Manager to lead last-mile delivery and warehouse logistics for our U.This role bridges strategic carrier management, warehouse performance optimization, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Assistant Director-Operations, Office of Student Accounts

Assistant Director-Operations, Office of Student Accounts

University of La VerneLa Verne, CA, United States
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Job Vacancy Announcement

Position Information

Functional Title

Assistant Director-Operations, Office of Student Accounts

Position Type

Administrative / Professional

Appointment Type

Regular

FTE %

100%

Work Schedule (if atypical)

This is an onsite position

University Overview

Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university-it's a home for passionate individuals like you.

At the University of La Verne, we embody four core values that set us apart-Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you're fueled by these principles and are eager to make a meaningful impact, your journey begins here.

With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.

Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!

Diversity Statement

The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.

Job Description Summary

In supervising the Student Accounts Representative staff, and Reconciliations and Loan Manager Position, the Assistant Director-Operations will serve a crucial role within the Office of Student Accounts in monitoring and managing the customer service experience, and reviewing for and identifying problems or concerning areas in order to correct them as soon as possible. This position will manage the day-to-day operations of the office, including staff scheduling, and will be responsible for maintaining cashiering policies. This position will also maintain control and compliance with the university's tuition remission policy in applying benefits to accounts, monitoring for out-of-policy applications, and performing reconciliations with Payroll.

Minimum Qualifications

  • Bachelor's Degree

Preferred Qualifications

  • 2 or more years of relevant experience in a similar capacity.
  • Benefits Summary

    Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation

    Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University's 403B retirement plan, and a generous time off plan.

    Employment is contingent upon successful completion and clearance of a background check and employment verification.

    Location

    La Verne Main Campus

    Number of Vacancies

    Physical Demands Summary

    The physical demands include the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally. Clear verbal and written communication is essential, as the position involves frequent interaction with colleagues, clients, or external partners.

    The noise level is generally low to moderate. The position may occasionally involve meeting deadlines or managing multiple priorities, which can require sustained focus and mental stamina.

    Do the essential functions of this job require lifting?

    Yes

    If yes, list maximum weight and duration

    20Lbs

    Describe work environment

    This position is based in a standard office environment and primarily involves sedentary work. Employees are expected to spend extended periods of time working at a desk, using a computer, and engaging in routine office tasks such as emailing, attending m

    Duties

    Specific Duties

  • In supervising Student Accounts Representative positions and Reconciliation and Loan Manager, monitors and observes for additional training needed and suggestions for improvement in the level of customer service offered by the Office of Student Accounts. Coaches and trains staff in order to continually improve the customer service experience. Monitors for irregularities and helps identify potential areas of concern. Works with Director of Student Accounts and / or Systems Specialist to research, address and solve.
  • Percentage Of Time

    20%

    Specific Duties

  • Manages day-to-day operations of the Office of Student Accounts, including scheduling customer service shifts, lunches and performing and reviewing daily deposits, end-of-day reconciliations and settlements. Analyzes customer service and flow data to ensure adequate staffing for both peak and non-peak times of the year. Ensures cash handling and cashiering policies that meet Federal state and university requirements (such as credit card terminal and currency transaction reporting) are both set and adhered to. Provides training and updates to both Student Accounts staff, other departments within the university as needed. Assists to a higher degree with customer service needs during peak traffic teams.
  • Percentage Of Time

    25%

    Specific Duties

  • Manages the application of tuition remission and exchange process. Records payments onto students' accounts and reconciles payment applied to charges added on an on-going basis to ensure that benefits are not over-awarded. Performs monthly reconciliation with the Payroll Office.
  • Percentage Of Time

    10%

    Specific Duties

  • Assists other members of Student Accounts Management Team in the approval of outgoing student and third-party refunds. Reconciles check refund data between the Office of Student Accounts and the Office of Accounts Payable.
  • Percentage Of Time

    10%

    Specific Duties

  • Disseminate Financial Aid information to incoming and returning students. This includes providing information on various grant and loan programs as well as counseling students on debt management, repayment obligations and how to finance their education. Calculate amount due at registration. Calculation includes review of pending Financial Aid to determine the appropriate down payment and assist students with the appropriate payment plan as dictated by University Policy. Calculate refunds to students and prepare the appropriate refund requests. Requires knowledge of Title IV, state, and institutional policies governing disbursement rules and refunds. Advise students regarding leave of absence policies, decisions, and the financial ramifications of a withdrawal
  • Percentage Of Time

    10%

    Specific Duties

  • Provides feedback and observations to the Director of Student Accounts in biweekly meetings, and to the full Student Accounts Management Team and Associate Vice President of Operations in weekly meetings. Assists in decision making and implementation for both problem-resolution and opportunities.
  • Percentage Of Time

    10%

    Specific Duties

  • Serves as the liaison and coordinates services between the Office of Student Accounts and third-party vendors.
  • Percentage Of Time

    5%

    Specific Duties

  • Participates in student orientations, informational meetings and training sessions. Some evening and weekend hours are required. Represents the Office of Student Accounts as a speaker and provides important information about payment options, financial counseling services, important dates, refunds and book authorizations.
  • Percentage Of Time

    5%

    Specific Duties

  • Other duties as assigned by supervisor(s).
  • Percentage Of Time

    5%

    Salary Range

    Minimum : $76,478.63

    Maximum : $76,478.63

    Posting Detail Information

    Posting Number

    2024-251117SA

    Special Instructions to Applicants

    The University of La Verne is unable to provide sponsorship for work visas at this time. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

    Open Date

    09 / 19 / 2025

    Close Date

    Open Until Filled

    Yes