Operations analyst serp_jobs.h1.location_city

Senior Sales Operations Analyst

At Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.

The Sales Operations Team is the driving force behind the team's business performance. The Senior Sales Operations Analyst will be embedded in our collaborative US go to market team and is tasked with supporting the systems, tools and processes to enable our team to perform in the most effective way possible.

The Sales Ops team generates data-driven insights designed to help the business identify opportunities and challenges and to assist decision making. Working closely with the Sales Operations Manager and the wider GTM Operations team, you will operationalise the delivery of the strategy.

The role will also support the drive to increase Marketing and Sales automation, data integrity, training and sales support.

What You'll Do

• You will be responsible for the implementation of tools, processes and technologies core to our sales teams workflow, optimizing processes and improving the operational rhythm of the sales team.
• You'll be the go-to for a range of inbound queries and will be key in the core areas of stakeholder management, CRM administration, sales forecasting, sales compensation and lead management.
• You will have a focus on continuous improvement and finding new ways to drive efficiency, especially using data.

Success Looks Like

What You'll Bring With You

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you'll do the best work of your life at Xero.