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Columbia Mental Health, LLCAlexandria, VA, United States- serp_jobs.job_card.full_time
At Columbia Mental Health , a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience.
As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives – enhancing the client experience as you contribute to our vibrant, client-centered environment. Come join us and be a pivotal part of a team that values and celebrates your role in transforming client care.
Key Responsibilities :
- Warmly greet and check clients in, ensuring a friendly and professional experience.
- Efficiently handle phone calls, maintaining effective communication.
- Manage insurance processes with attention to detail, ensuring smooth client experiences.
- Provide outstanding administrative support, including scheduling and maintaining records.
- Contribute to a clean and inviting clinic atmosphere.
- Support telehealth services, embracing healthcare's digital evolution that allows clients to access support more easily.
- Collaborate with a dynamic team, enhancing our culture of excellence.
- Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
- Maintain a professional demeanor, contributing to the clinic's positive environment.
Qualifications :
Explore the Advantages of Joining Our Team :
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.