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Front Desk Coordinator
Located in Wayne, New Jersey 07470
Performs a variety of front desk activities (answering phones / greeting patients) that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.
Duties and Responsibilities
The duties include, but are not limited to :
- Assist with / complete all Front Desk operations and the use of the Practice Management system to ensure efficient patient registration and check out processes.
- Greeting patients and verifying / inputting demographic information into Practice management system.
- Collecting and inputting all valid licenses and insurance information.
- Collecting and posting all co-payments and payments made at time of service.
- Maintaining / organizing patient documents / files.
- Answering phones, scheduling appointments, taking messages.
- Reconciling co-pays and time of service payments collected daily.
- Filing / labeling / sending outbound and inbound faxes.
- Maintain confidentiality and use discretion when handling patient's medical records and information.
- May perform charge entry process.
- Completing referrals for a specialist.
- Prior authorization requests from patients and / or providers.
- Filing any / all paper.
- Rooming patients when checked in and provider is ready to treat the patient.
- Performs miscellaneous job-related duties as assigned.
Qualifications or Education, Training and Experience
Knowledge and Skills / Expected Competencies
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.