Licensed optician serp_jobs.h1.location_city

Description

About the role

See yourself starting a new career journey? As a MyEyeDr. Licensed Dispensing Optician (LDO) you will analyze prescriptions to make recommendations that provide the highest quality vision care to our patients. Additionally, the LDO fits, measures, and adjusts eyeglasses to exceed the patients’ needs and expectations as well as problem solves any difficulty a patient may experience regarding vision care. The LDO is responsible to provide oversight on all prescriptions throughout the office.

You Will

The wage range for this position is $20.39 to $27.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.

• Provide patients with exceptional customer service by understanding and assisting the patient’s needs
• Guide and assist patients in the eyewear and frame / lens selection process, by using extensive knowledge of product lines and options to educate patient
• Converse with patients to analyze and assess patient’s vision problems and needs
• Provide oversight on all prescriptions throughout the office
• Maximize sales by using the company’s best, better, good sales concept, maximizing key areas such as promotions, product of choice, Anti-Reflective coating, poly, warranties, 2nd pairs and backup eyeglasses, etc.
• Maximize insurance plans for patients and provide patients with comprehensive explanation of their insurance benefits
• Understand the company’s cost of goods and retail fee schedules. Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer (“walking Rx”)
• Focus on all company Key Patient Indicators
• Educate patient on the adaptation of new Rx’s and care of lenses
• Use pupillometer, PD ruler and other technical aids for proper fit and measurements
• Promise accurate delivery & turnaround times meeting the patients’ needs. Immediately notify patient of any delays of delivery times
• Understand all promotions, coupons and third-party programs available through MyEyeDr.
• Conduct “Care Calls” on a daily basis to patients who received their eyewear one week prior
• Use lensometer to neutralize, verify and make a final inspection of eyewear
• Notify and re-notify patients when eyeglasses are complete for dispensing
• Fit and adjust completed eyewear for each patient
• Ensure product pricing is accurate
• Monitor jobs waiting to be picked up. Inform management of any job held over 30 days
• Clean and merchandise displays on a daily basis, displaying effective merchandise at all times
• Place all returns in their proper bins
• Perform preliminary testing for patients, as needed
• Accurately process patient payment transactions
• Help maintain the attractive appearance of the office
• Attend all office meetings
• Participate in all training opportunities offered by MyEyeDr.
• Other duties, as assigned

About You

Growth With Us

Introduction | MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company : a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry : we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

IND-LDO