Library associate serp_jobs.h1.location_city

Posting Details

Position Information

Position Title

Library Experience Manager

Position Type

Regular

Job Number

SA69924

Full or Part Time

full-time 40 hours weekly

Fair Labor Standard Act Classification

Exempt

Anticipated Pay Range

$70,304 -$72,450

Pay Range Information

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Position Summary Information

Job Description Summary

Are you passionate about providing exceptional library service and seamless access to resources? Do you thrive leading teams, refining processes, and solving problems on the front lines? We're looking for a Library Experience Manager to champion user-centered service and keep our operations running smoothly.

At the Hugh and Hazel Darling Law Library at Chapman University's Fowler School of Law, we empower our community through enhancing the learning and research experience for our students, faculty, and staff. You'll join a collaborative, service-driven team that values creativity, problem-solving, and continuous improvement. We offer a dynamic work environment where your leadership and expertise will directly enhance our services.

Reporting to the Associate Director for Library Services, the Library Experience Manager administers library functions including patron services, interlibrary loan, reserves, and stacks maintenance. This position requires a strong commitment to service and problem-solving skills. The Library Experience Manager is responsible for insuring consistently high service to library users by establishing, documenting, and applying library policies and procedures; training and supervising Circulation Assistants and student employees; and working with other departments in the Law School and the University on issues relating to security, facilities, and use of the Law Library. This position also maintains the Circulation module of the Integrated Library System (ILS).

Responsibilities

Manage Circulation Department services and functions

• Open the law library, assist library users at the Circulation Desk, and schedule coverage for Circulation Desk.
• Collaborate with other library staff to create a pleasant, hospitable environment conducive to study and research for primary patrons.
• Respond to faculty requests, including locating and delivering library material, processing interlibrary loans and faculty reserves in coordination with Circulation Assistant.
• Assist patrons with locating resources, using the OPACs, copiers, and microform equipment.
• Create, document, implement, and administer library policies and procedures for Circulation functions.
• Administer the circulation module of the Integrated Library System (ILS), including patron records, borrowing rules, and Circulation statistics.
• Communicate with library administration, other departments in the Law School, and the University regarding security, facilities, and student employment.
• Collect, analyze, and prepare statistical reports for library administration.
• Collaborate with other library staff on projects.
• Handle problems and incidents in a responsible manner.

Supervision & Training

Required Qualifications

Desired Qualifications

Special Instructions to Applicants

Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

Minimum Number of References

Maximum Number of References