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Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like La Brea Bakery , Otis Spunkmeyer , and Oakrun Farm Bakery . With 13 bakeries in North America, we are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers' expectations. Aspire Bakeries champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.

As a Specialist, HR-AARC, you're a frontline resource in our HR Call Center, delivering Level-1 support to 4,000+ associates on payroll, benefits, policies, and Dayforce access. You also support onboarding through candidate outreach and coordination with HR Analysts. This role demands strong customer service, attention to detail, and cross-functional collaboration to ensure a smooth employee experience.

Responsibilities :

1. AARC HR Call Center Support (Level 1) :

• Respond to inbound calls in a queue environment, addressing associate inquiries related to payroll, benefits, HR policies, and system access.
• Perform Dayforce password resets and basic troubleshooting.
• Escalate complex issues to HR Analysts, Benefits team, or HRBPs as appropriate.

2. Onboarding Support & Candidate Outreach :

3. HR Administrative Support :

4. Compliance & Policy Awareness :

5. Collaboration & Development :

Qualifications and Skills :

Hourly Rate : $21.00 - $27.96

Aspire Bakeries LLC values the contribution each Team Member brings to our organization. The final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to location, shift, education, skill, and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed In this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreements.

Aspire Bakeries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.