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Health services manager • lancaster ca
Consumer Services Manager
North LA County Regional CenterLancaster, CA, United States- serp_jobs.job_card.promoted
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North LA County Regional CenterLancaster, CA, United States- serp_jobs.job_card.part_time
North Los Angeles County Regional Center NLACRC is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
Supervision :
Receives supervision from the Consumer Services Director, provides general and administrative supervision to Consumer Services Supervisors and others as identified.
The Position and Job Summary :
Provides back-up support to and acts in the absence of the Consumer Services Director for their respective branch office. Responsible for ensuring regulatory and contractual obligations are met for consumer services. Ensures the development and maintenance of community relations and fosters partnerships, inclusive of active participation on workgroups, committees, and taskforces.
- Assigns, reviews, and approves work of unit staff members. Advises staff on resolution of complex service issues.
- Provides leadership in accordance with the Center's mission and core values.
- Assist in hiring, training, directing, and evaluating the operations of the Branch Offices at the direction of the Consumer Services Director.
- Participates in the Centers management team and may serve as staff support for Board committees.
- Develops and oversees detailed and technologically advanced tracking systems for consumer activity as well as coordination of state audits, community outreach, and inter-agency collaboration.
- Responsibilities / point person with the Department of Developmental Services.
- Provides / delegates consultation to general case management staff.
- Purchase of Service review and approval.
- Monitors case management compliance with applicable Performance Standards and the SEIU 721 California Bargaining Agreement.
- Provide oversight and leadership of the Self-Determination Program (Santa Clarita Branch Office Consumer Service Manager).
EDUCATION AND EXPERIENCE :
KNOWLEDGE, SKILLS AND ABILITIES :
COMPETENCIES :
Developmental disabilities; Regional Center (or related company) practices; computer usage; management and supervisory principles and practices. A valid California Drivers License and transportation, or acceptable substitute, required for this position.
NLACRC Offers an Excellent Benefits Package :
We offer employees a variety of health and dental plans.
Please note that benefit costs are pro-rated for part-time employees.
Professional Development Opportunities & Growth :
NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.
Diversity, Equity, and Inclusion :
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
COVID-19 Job Requirements :
Upon job offer acceptance, candidates will be required to show proof of COVID-19 vaccination including booster. A reasonable accommodation may be requested for a religious or medical exemption from the COVID-19 vaccination requirement.
Compensation :
This position is exempt. Regular Salary Range - $94,708.67 - 127,856.70 per year.
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
About the company :
North Los Angeles County Regional Center provides services and support for people of all ages with developmental disabilities and their families who live within the city of Los Angeles in the East Valley, San Fernando and West Valley, or in the Antelope Valley.
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