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Behavioral Health Clinic Medial Assistant Opportunity

The Behavioral Health Clinic at St. Luke's - Plaza location is seeking an experienced Medial Assistant (MA) to be an integral part of our team that delivers high quality patient-centered mental health care to our community. This position is responsible for assisting providers in the evaluation, management, and delivery of professional mental health care in a busy multi-specialty physician practice.

The Work :

• Provide an excellent patient experience by managing the flow of patients, providing excellent customer service, establishing rapport with patients and maintaining a professional demeanor.
• Record portal messages and phone calls and medication requests in EMR
• Call in prescriptions-authorize refills per providers orders
• Triage portal messages and phone calls
• Provide Patient Education (ONLY IF SCRIPTED)
• Assist providers with recording social history, medications, etc. in office note in EMR
• Promote mySaintLukes as primary communication
• Obtain all medication prior authorizations
• Assist with completion of FMLA / Short Term Disability Paperwork
• Request medical records
• Utilize the EMR system and scan / download documents
• Obtain vitals for all patients upon request and record in EMR
• Scheduling follow up appointments
• Fill in for other positions in the office when necessary
• Other duties assigned by providers or Practice Manager

In this position you will have the opportunity to make a difference in our patients' clinic experience so we are looking for someone that has a positive attitude, strong customer service skills and is eager to be a team player.

Why Saint Luke's?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees.

Job Requirements

Applicable Experience : Less than 1 year Basic Life Support - American Heart Association or Red Cross

Job Details

Full Time Day (United States of America)

Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.