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Head cashier • charlotte nc
Cashier
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Job Description
Job Description
Summary :
The Cashier is responsible and accountable for one of the most important tasks in our concept. Cashiering and any other duties assigned within the Restaurant including Guest Service, Restaurant Cleanliness and Teamwork.
Job Expectations :
The Cashier will work productively in a fast-paced environment, maintain a fast speed of service, interact with Guests, work closely with other Team Members to complete tasks, follow all safety and security procedures, and conduct other duties assigned by the Restaurant Management Team.
Duties :
- Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
- Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
- Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
- Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
- Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
- FOLLOW ALL RECIPES AND PROCEEDURES FOR PREPPING OUR SIGNATURE MIND BLOWING CHICKEN
- Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing / sanitizing / disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
- follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance results
Requirements :
Transportation & Accessibility :
The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process : take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.