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Part Time Guest Services Representative

Build your career with the Hendrick Automotive Group, one of the largest, most successful privately held companies in the U.S. with over 90 car dealerships and an outstanding NASCAR Champion racing team! We are looking for quality teammates who are eager to learn new skills and seek opportunities for growth within a rewarding business industry!

Pay Range : $17.00 per hour.

Part Time Guest Services Representative Rotating Schedule Requirements : Average 25 hours per week, candidates must be able to work the Part Time schedule requirements on a regular basis.

• Monday-Thursday evening shifts between 4 : 00PM-7 : 00PM.
• Friday shifts between 8 : 00AM-4 : 00PM.
• Saturdays rotating shifts between 8 : 00AM-4 : 00PM or 12 : 00PM-7 : 00PM.

Core Values :

Benefits :

Supervisory Responsibilities : This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following :

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education :

Field of Study / Work Experience :

Desired Work Experience :

Education / Experience : Previous customer service experience desired. Excellent interpersonal, communication, and organizational skills are required.

Certificates and Licenses :

Computer Skills :

Intermediate skills in Microsoft Office Products. Ability to learn Dealership Management System and web-based applications utilized in operations.

Communication Skills :

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations :

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands :

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.

Environment Demands :

Duties are performed primarily in the showroom or outdoor sales lot. Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees. Due to the nature of this position, employee may be exposed to various work environments.

Verbal and Writing Ability :

Ability to read and comprehend instructions, correspondence, and memos.

Math Ability :

Ability to add, subtract, multiply and divide.

Reasoning Ability :

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Core Values :

To perform the job successfully, an individual should demonstrate the following Core Values :

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

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