Fitness director serp_jobs.h1.location_city

COMPANY OVERVIEW :

Diversified Building Services, LLC (DBS) is a Connecticut-based, family-owned business enterprise providing high-quality janitorial services for over three decades. With over 1,000 employees, DBS offers extensive client retention through consistent service delivery and immediate response to issues. Our commitment to safety, effective communication, and client satisfaction sets us apart in the service industry. Join our team and help us maintain the highest standards of service quality and safety in general cleaning!

JOB SUMMARY :

We are seeking a proactive and detail-oriented Supervisor to join our team in Buffalo, NY. This position will oversee the cleaning operations of the fitness facilities in charge. The ideal candidate will work closely with the Fitness Area Manager and the Director of Operations to coordinate service operations, build and maintain strong client and internal relationships, oversee training programs, conduct inspections, and ensure that the highest standards of service and safety are consistently upheld across the facilities. You will be responsible for managing day-to-day operations, effectively implementing management decisions within your area of responsibility, and focusing on key operational priorities. As this facility operates 24 / 7, this role demands flexibility, adaptability, and the ability to work effectively in a fast-paced, dynamic environment. The successful candidate must effectively manage changing priorities and maintain seamless operations at all times.

KEY RESPONSIBILITIES :

Operational

• Manage work schedules, inventory of cleaning supplies, timesheets, utilities, sick days, and hiring processes to ensure seamless operations, coordinate with clients for compliance with safety standards, and oversee accurate timekeeping for payroll.
• Perform routine inspections of work areas to ensure cleanliness standards are met or exceeded, document findings, and implement corrective actions as needed.
• Conduct on-site inspections to verify compliance with customer needs and address any concerns promptly.
• Enforce and update company policies to maintain a clean, safe, and compliant work environment.
• Maintain detailed records of cleaning schedules, procedures, and safety protocols.
• Regularly update and improve standard operating procedures (SOPs) and work instructions.
• Identify and address the root causes of operational issues, applying root cause analysis techniques, and ensuring preventive measures are in place to avoid recurrence.
• Prepare and submit comprehensive performance reports to upper management, detailing achievements, challenges, and plans for improvement.
• Perform other projects and related duties as assigned by management to contribute to the overall success and efficiency of the operation.

Training & Development

Workplace, Environment, Client Relationships

KEY COMPETENCIES :

PAY

BENEFITS

SCHEDULE