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Desktop support engineer • usa

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Desktop Support Engineer

Desktop Support Engineer

Jobst IT ConsultingLos Angeles, CA, United States
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Jobst IT Consulting is a Los Angeles-based Information Technology consulting firm that specializes in enterprise-level Managed IT services dedicated to delivering exceptional IT support and strateg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Desktop Support Engineer

Desktop Support Engineer

ForhyreNew York, NY, US
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We are looking for a Desktop Support Engineer to provide technical assistance to our clients.You will help install, upgrade and troubleshoot hardware and software systems.If you’re computer-s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Desktop Support Engineer

Desktop Support Engineer

oneZero Financial SystemsSomerville, MA, US
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Salary : Depending on relevant experience.Come join oneZero Financial Systems! An exciting, fast-growing company with Headquarters in Somerville MA, oneZero empowers banks, brokerages and hedge fund...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Desktop Support Engineer

Desktop Support Engineer

TECEZEWilson, NC, United States
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We are seeking a skilled and customer-focused.The ideal candidate will provide end-user support, ensure system reliability, and maintain high standards of IT operations across hardware, software, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Desktop Support Engineer

Desktop Support Engineer

LTIMindtreeBloomington, IL, United States
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As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Desktop Support Engineer

Desktop Support Engineer

AdientOne ConsultingColumbia, Indiana, USA
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Job Title : Desktop Support Engineer.Build desktops laptops and tablets using Microsoft Endpoint Configuration Manager.Ensure the BitLocker encryption key is successfully stored in Active Directory ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Engineer

Desktop Support Engineer

Tata Consultancy ServicesBedford, MA, United States
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Must Have Technical / Functional Skills.End user Desktop / Laptop Support.System Deployment and Systems Management knowledge, JAMF, Windows 11, Windows 10. JAFM to manage Apple Devices, Microsoft Intu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Desktop Support Engineer

Desktop Support Engineer

SISL GlobalPhoenix, AZ, United States
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Job Title : Desktop Support Engineer.Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware / software by replacing faulty components or configuring replacement equipm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Desktop Support Engineer

Desktop Support Engineer

New York City Department of InvestigationManhattan, NY, United States
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The New York City Department of Investigation ("DOI") is one of the oldest law enforcement agencies in the country; its mission is to combat municipal corruption. DOI serves the people of New York C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Desktop Support Engineer

Desktop Support Engineer

Kanak Elite Services IncMadison, Ohio, USA
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I am Kartik from Kanak It Services please revert me on if you are interested with the below role.Role : Desktop Support Engineer. Location : Madison WI (Locals only).We are seeking a skilled and cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Engineer

Desktop Support Engineer

ProsumLos Angeles, CA, United States
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Ideal candidates will have experience in the Professional Services industry, with a strong preference for Legal.A background working with DMS tools such as iManage or NetDocuments is highly valued ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Desktop Support Engineer

Desktop Support Engineer

Dexter TechnologiesHouston, TX, US
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Position Summary The Level 2 Helpdesk Technician provides advanced technical support to end-users and ensures the effective operation of IT systems and services. This role combines day-to-day user s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support Engineer

Desktop Support Engineer

TATA Consulting ServicesBedford, MA, United States
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Must Have Technical / Functional Skills End user Desktop / Laptop Support.System Deployment and Systems Management knowledge, JAMF, Windows 11, Windows 10. JAFM to manage Apple Devices, Microsoft Int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Desktop Support Engineer

Desktop Support Engineer

Tech Mahindra LimitedChicago, IL, US
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Desktop Support Engineer Chicago, IL (Onsite) Fulltime Job Description : Perform onsite troubleshooting and Resolution activities. Dispatch acceptance includes : Communication to a personal computing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support Engineer

Desktop Support Engineer

Third BridgeNew York City, New York, USA
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As a Desktop Support Engineer youll play a vital role to keep our business running smoothly! Providing first line support within our Tech Success team youll fix all technology issues that our emplo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support Engineer

Desktop Support Engineer

Sybex Support Services Inc.Hicksville, Ohio, USA
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Desktop Engineering Support SD Engineer (L2) is responsible for effectively using advanced skills to troubleshoot advanced hardware and software problems. Tasks include but are not limited to hardwa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desktop Support Engineer

Desktop Support Engineer

Triune Infomatics IncSanta Clara, CA, United States
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Role : Desktop Support Engineer.Location : Santa Clara, Onsite (5 days a week).We are seeking a highly skilled.Dell Latitude hardware platforms. This is a short-term, 3-month project, requiring the ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Desktop Support Engineer

Desktop Support Engineer

Cardinal Group CareerDenver, Colorado, USA
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Desktop Support Engineer Level I.Eligible to participate in the.We offer health vision dental and pet insurance.We offer a 401(k) retirement plan student loan assistance licensing and continuing e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop support engineer

Desktop support engineer

InnoSoul, Inc.Columbia, Indiana, USA
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Hybrid / Local Desktop / Network Technician with MS Entra / Azure ID wired / wireless troubleshooting DNS Deskpro ticketing Ruckus / Brocade MS 365 and Active Directory experience. Driving required around sit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support Engineer

Desktop Support Engineer

Jobst IT ConsultingLos Angeles, CA, United States
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Company Description

Jobst IT Consulting is a Los Angeles-based Information Technology consulting firm that specializes in enterprise-level Managed IT services dedicated to delivering exceptional IT support and strategic technology solutions to businesses across Los Angeles. We pride ourselves on our client-centric approach, our proactive mindset, and our commitment to fostering a collaborative and growth-oriented environment for our team. We are looking for a driven professional to join us and make a significant impact on our clients.

Role Description

We are seeking a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will be on the front lines, providing exceptional hands-on and remote support to our diverse client base. You will be the "boots on the ground" technical expert, responsible for resolving user issues, deploying new systems, and ensuring our clients' technology runs smoothly.

The ideal candidate has a passion for problem-solving, excellent communication skills, and a solid technical foundation in both Mac and PC environments. You will be a key part of our service delivery team, working closely with senior engineers to tackle challenges and deliver an outstanding client experience.

Key Responsibilities

  • Provide timely and effective Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, and peripherals (printers, scanners, etc.).
  • Act as a reliable point of contact for end-users, resolving issues both remotely and during on-site client visits throughout the Los Angeles area.
  • Install, configure, and deploy new Windows and macOS workstations and software for clients.
  • Assist users with Microsoft 365 and Google Workspace, including account setup, password resets, and application troubleshooting.
  • Deploy, configure, and troubleshoot client workstations and software using our Remote Monitoring and Management (RMM) platform.
  • Maintain clear and accurate documentation for service tickets, client configurations, and support procedures.
  • Participate in IT projects, such as new user onboarding, hardware refreshes, and software deployments.
  • Escalate complex technical issues to senior engineers when necessary, providing detailed information to ensure a swift resolution.

Qualifications

  • Experience : A minimum of 2 years of hands-on experience in a help desk, desktop support, or field technician role. Experience in a Managed Service Provider (MSP) environment is strongly preferred.
  • Certifications : Required : At least one of the following foundational certifications : CompTIA A+, CompTIA Network+, or CompTIA Security+.
  • Technical Skills :
  • Strong proficiency in troubleshooting Windows 10 / 11 and macOS operating systems.
  • Hands-on experience supporting Microsoft 365 environments (Outlook, Teams, SharePoint, OneDrive).
  • Familiarity with RMM tools (e.g., ConnectWise, Datto, Kaseya) and professional services automation (PSA) ticketing systems.
  • Solid understanding of networking fundamentals (TCP / IP, DNS, DHCP, Wi-Fi, VPNs).
  • Experience with hardware troubleshooting for PCs, Macs, and common peripherals.
  • Knowledge of cybersecurity best practices (MFA, phishing prevention, antivirus).
  • Education : A Bachelor's degree in Information Technology or a related field is a plus.
  • Personal Attributes

  • Exceptional problem-solving and critical-thinking skills.
  • Excellent written and verbal communication skills, with an ability to explain technical concepts to non-technical users.
  • A strong customer-service orientation and a commitment to client success.
  • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  • A proactive, self-starter who can work independently and as a collaborative team member.
  • Logistical Requirements

  • Must currently reside in the Los Angeles area, with convenient access to West LA.
  • Must possess a valid California driver's license and a reliable vehicle for travel to our West LA office and various client sites.
  • This is a full time in office role requiring the ability to work from our West LA office and travel to client locations as needed.
  • What We Offer

  • Competitive salary and performance-based incentives.
  • Comprehensive health and dental insurance.
  • Paid time off and holidays.
  • 401(k) with company match.
  • A budget for professional development, training, and certifications.
  • A collaborative and supportive team environment with opportunities for growth.
  • Eligibility Requirements :

  • Must be legally authorized to work in the United States of America for any employer.
  • Candidates may be asked to undergo a background check, in accordance with local laws and regulations.
  • To Apply :

    Please submit your resume and a brief cover letter. As a small test of your attention to detail, please include your favorite West LA restaurant in your response.

    Please, no recruiters and / or offshore outsourcing firms.

    Jobst IT Consulting Inc.'s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.