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Sr Solutions Delivery Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr Solutions Delivery Manager on our Publishing team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role is responsible for designing and delivering process, system, workflow, and product solutions for JAMA and the JAMA Network by leveraging efficiencies and technologies. The role requires analytic thinking steeped in scholarly journal publishing business models as well as new technologies. The role combines deep domain knowledge, data-driven market analysis and strong execution to deliver solutions that meet user needs and support revenue and margin growth (ROI). Translates business needs into workflow or technology solutions that drive reduced manual tasks and processing time for the business while increasing adoption with customers. Collaborates closely with sales, marketing and Product Managers, to develop editorial and publishing solutions, ensuring alignment with customer needs and business objectives. Collaborates closely with JAMA editorial and production to drive performance improvements, ensuring alignment with quality and speed objectives.

Responsibilities

Product Strategy & Vision

• Define and communicate a clear product vision within the periodical publishing space.
• Conduct in-depth customer research and competitive analysis to uncover unmet needs and market opportunities.
• Develop and refine the solutions roadmap; maintain alignment with internal teams and communicate updates across functions.
• Collaborate with cross-functional partners teams to align with organizational goals.
• Lead qualitative and quantitative research to inform planning and priorities.
• Translate customer input and research findings into actionable technical or workflow solutions, development and new ideas or concepts.

ROI Generation & Business Impact

Stakeholder Collaboration & Communication

May include other responsibilities as assigned

Requirements

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $116,739-$154,760. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE / AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION