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Deep learning • jacksonville fl
Learning Management System Administrator
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J Lee EngineeringJacksonville, Florida, USA- serp_jobs.job_card.full_time
Job summary
We are seeking a proactive technically proficient LMS Administrator to oversee and enhance our learning platform(s). You will be the primary contact for course setup user administration integrations reporting and end-user support facilitating reliable and efficient access to exceptional training experiences for employees and learners. This position integrates technical troubleshooting instructional assistance and process enhancement.
Key responsibilities
- Manage daytoday operation of the LMS (course imports / exports enrollments user accounts role / permission management).
- Build update and QA courses and learning paths (SCORM xAPI AICC video assessments).
- Configure and maintain integrations : SSO (SAML / OAuth) HRIS / CSV feeds API connections LTI tools.
- Create and distribute reports and dashboards on learning activity completion rates and compliance.
- Troubleshoot and resolve technical issues for administrators instructors and learners; maintain service-level expectations.
- Run system maintenance tasks : upgrades patch testing sandbox validation backups and release coordination.
- Develop and maintain documentation : admin guides how-to articles standard operating procedures.
- Deliver training and support for instructional staff and end users; create help resources and FAQs.
- Work with instructional designers and stakeholders to implement new features and optimize learner experience.
Skills
Education and experience
Compensation and benefits
Why will you appreciate this role
You will play a key role in improving learning experiences throughout the business by combining technical troubleshooting with people-focused support. If you enjoy problem solving developing efficient processes and assisting others in learning this is a high-impact visible position with several prospects for advancement and learning.
Key Skills
Farm,IT Business Analysis,Home Care,Fleet,Credit Operations
Employment Type : Full Time
Experience : years
Vacancy : 1