Customer support representative serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Customer support representative • orlando fl
Customer Service Representative
FirstsourceAltamonte Springs, FL, United States- serp_jobs.job_card.promoted
Customer Service Representative
U-HaulWinter Park, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
David's BridalAltamonte Springs, FL, US- serp_jobs.job_card.promoted
Outside Sales Representative
SpectrumMaitland, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
GraybarOrlando, FL, US- serp_jobs.job_card.promoted
Customer Sales Representative
Hilton Grand VacationsOrlando, FL, United States- serp_jobs.job_card.promoted
Customer Service Representative
Genuine PartsOrlando, FL, US- serp_jobs.job_card.promoted
Customer Experience Representative
The McAlear Group, Inc.Orlando, FL, United States- serp_jobs.job_card.promoted
Customer Support Representative
VirtualVocationsOrlando, Florida, United States- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Customer Support Supervisor
Pella CorporationOrlando, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
Little CaesarsOrlando, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
Circle KOrlando, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
Frank Gay Commercial ServicesOrlando, FL, US- serp_jobs.job_card.promoted
Customer Support Consultant
Epos Now GroupOrlando, FL, US- serp_jobs.job_card.promoted
Customer Support Representative
SPECTRUMOrlando, FL, United States- serp_jobs.job_card.promoted
Customer Service Representative
Costco Wholesale CorporationOrlando, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
Talent BridgeOrlando, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
AkkodisOrlando, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
HRAZOrlando, FL, US- serp_jobs.job_card.promoted
Customer Service Representative
The Hilb GroupWinter Park, FL, USCustomer Service Representative
FirstsourceAltamonte Springs, FL, United States- serp_jobs.job_card.full_time
CUSTOMER SERVICE REPRESENTATIVE STATE OF FLORIDA
Work Location : Remote- FLORIDA ONLY
Job Type : Full-time
Pay : $14.00 per hour
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description :
Conduct outbound calls and / or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include :
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include :
Sitting for long periods of time
Flexibility of schedule especially when overtime is in place
Private / secured room without distraction
Ability to multitask
Specific to processing : Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change