Customer relations manager serp_jobs.h1.location_city

Corporate Communications and Community Relations Manager

Company Description

About Veolia North America

A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent.

www.veolianorthamerica.com

Job Description

BENEFITS

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

Position Purpose :

The Communications and Community Relations Manager is responsible for the consistent articulation of the Veolia mission through comprehensive internal and external communication and stakeholder programs for local utility operations in Delaware. Works under the direction of the Vice President, Utility Communications and closely with local senior management to deliver communications that align with and support the Veolia brand and local goals. He / she is intimately familiar with water and / or wastewater operations and the industry, customer communications, employee engagement, media relations, community relations and stakeholder management.

Primary Duties / Responsibilities :

Nature & Scope-Principal Areas of Responsibilities :

The primary mission of the position is to support and promote a better understanding of Veolia its water-related services, objectives, programs, and commitment to excellence to the company's internal and external stakeholders.

Under the direction of the Vice President, Utility Communications, the Communications and Community Relations Manager develops strategic, comprehensive and professional communications and community programs that educate customers, employees and other stakeholders about company objectives and promote and celebrate the Veolia brand :

• Develops and implements communications and external stakeholder plans that align with both company and local goals.
• Develops a wide array of communications, including strategic plans, customer communications, press releases, speeches / presentations, etc.
• Accountable for communications performance goals established by Corporate Communications.
• Manages local websites, social media and digital networks, providing consistently fresh and relevant content.
• Manages and is accountable for the local communications budget.
• Other activities as deemed appropriate.

Key Focus Areas :

Additional Information :

Qualifications

Education / Experience / Background :

Knowledge / Skills / Abilities :

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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