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Crm manager • buffalo ny

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Retail CRM Tech Lead

Retail CRM Tech Lead

United Software GroupBuffalo, NY, United States
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Kindly go through the below description.Job Title : Retail CRM Tech Lead.Location : Cleveland, OH | Buffalo, NY| Albany, NY,| Columbus, OH. Department : Banker Experience Technology.We're looking for a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Office Manager

Office Manager

TradeJobsWorkForce14204 Buffalo, NY, US
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HR function by keeping personnel records up to date, arranging interviews and so on.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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District Manager

District Manager

Wendy'sBuffalo, NY, US
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Under the direction of the Market Manager, the DM is responsible for : .Overall operational practices of 5-7 Wendy's locations, such as staffing, full P&L, training and development.Ensure all food sa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Sales Manager

Sales Manager

Globe LifeBuffalo, NY, US
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Moore Leighton Organizations, a top-performing agency under Globe Life, is proud to represent the official life insurance company of the Dallas Cowboys, LA Lakers, and Texas Rangers.We are dedicate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Branch Manager

Branch Manager

NY StaffingBuffalo, NY, US
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Location : 1675 Walden Ave - Cheektowaga, New York 14225.Job Summary : Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities.The Branch Manager bu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
CRM Associate Manager

CRM Associate Manager

VirtualVocationsBuffalo, New York, United States
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A company is looking for a CRM Associate Manager.Key Responsibilities Support the CRM team in developing and executing brand and product campaigns via email and SMS Collaborate on testing plans ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Microsoft D365 CRM + Copilot / AI Functional Solution Architect, Manager

Microsoft D365 CRM + Copilot / AI Functional Solution Architect, Manager

PwCBuffalo, NY, United States
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At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.These individuals ana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Event Manager (Special Events Manager)

Event Manager (Special Events Manager)

Seneca HoldingsBuffalo, NY, United States
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Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Funds Manager

Funds Manager

Emerald Resource GroupBuffalo, NY, United States
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Assurance Manager - Registered Funds.We are currently seeking a highly skilled and motivated Assurance Manager specializing in Registered Funds to join our dynamic team. This requisition is driven b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Account Manager

Account Manager

LillioBuffalo, NY, US
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At Lillio (formerly HiMama), we are committed to serving the field as an authentic voice of the early childhood education (ECE) workforce, providing programs with all of the building blocks for hig...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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General Manager

General Manager

Gecko HospitalityBuffalo, NY, US
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The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality are maintained, and managing the staff to provide a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Department Manager

Department Manager

McDonald'sBuffalo, NY, US
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I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Tax Manager / Senior Manager - HYBRID

Tax Manager / Senior Manager - HYBRID

JobotWilliamsville, NY, US
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Tax Manager - Top tier firm W / Growth, flexibility, GREAT $$.This Jobot Job is hosted by : Ruby Voight.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Sal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Marketing Manager or Agency Traffic Manager or Project Manager

Marketing Manager or Agency Traffic Manager or Project Manager

Syntricate TechnologiesBuffalo, NY, US
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Marketing Manager Or Agency Traffic Manager Or Project Manager.Buffalo, NY or Wilmington, DE (3 days onsite & 2 days remote) 12+ Month Contract Web Cam Interview $40-$50 / Hr on W2.Experienced Agency...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Assistant Manager

Assistant Manager

Arby'sBuffalo, NY, US
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Arby's believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Renewals Manager (Virtual Renewals Manager)

Renewals Manager (Virtual Renewals Manager)

Emerge Talent CloudBuffalo, NY, US
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Renewals Manager (Virtual Renewals Manager).Emerge delivers best-in-class renewals services embedded within leading technology organizations. The Renewals Manager (Virtual Renewals Manager) plays a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Provider Relations Manager / Account Manager

Provider Relations Manager / Account Manager

SynapticureBuffalo, NY, US
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Provider Relations Manager / Account Manager.Synapticure is seeking a Provider Relations Manager to serve as a trusted relationship-builder and key account manager for our provider partners.This re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Account Manager

Account Manager

TradeJobsWorkforce14273 Buffalo, NY, US
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As an Account Manager, you will be responsible for providing growth on current accounts, including : Grow Revenue and Achieve Profit goals on assigned accounts. Respond to customer inquiries via pho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Project manager / Program manager - Remote

Project manager / Program manager - Remote

StaffingBuffalo, NY, US
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Project Manager / Program Manager.Project Manager with 6 to 10 years : The Project Manager shall have 3-5 years, ERP / Supply Chain solution implementation programs, having concurrent projects in-paral...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Retail CRM Tech Lead

Retail CRM Tech Lead

United Software GroupBuffalo, NY, United States
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Hi

Hope you are doing well!

Kindly go through the below description

Job Title : Retail CRM Tech Lead

Location : Cleveland, OH | Buffalo, NY| Albany, NY,| Columbus, OH

Duration : Long term contract

Cognizant / Key bank

Department : Banker Experience Technology

Job Description :

  • We're looking for a hands-on Retail CRM Tech Lead to drive the engineering direction of a cross-functional Agile squad.
  • You'll partner with product managers, designers, and other tech leads to build and enhance CRM platforms that power personalized, compliant, and efficient customer engagement across the retail banking lifecycle.
  • You'll influence architectural decisions, own technical delivery, and coach engineers as you help modernize and scale a CRM stack that supports retail bankers.

Key Responsibilities

  • Own end-to-end technical strategy and implementation for CRM capabilities (customer onboarding, journeys, sales automation, campaigns, support workflows).
  • Lead a team of developers to design, develop and deploy robust, scalable and secure software solutions in compliance with enterprise standards
  • Translate product goals and customer needs into scalable, high-performance architecture and clean code.
  • Collaborate with the product owner and squad members to define stories, tasks, and acceptance criteria.
  • Provide hands-on engineering leadership-write code, conduct code reviews, and remove blockers.
  • Drive integration with core banking, data lakes, marketing platforms, and third-party CRM solutions.
  • Ensure platform security, performance, compliance, and auditability in line with financial regulations.
  • Partner with enterprise architecture, data governance, security, and DevOps teams to align with broader tech strategy.
  • Mentor engineers in design patterns, test automation, and clean code practices.
  • Support release planning, capacity estimation, and iterative delivery through Agile ceremonies.
  • Conduct code reviews to ensure adherence to development standards and improve team skills
  • Provide direction and recommendations on solutions for security vulnerabilities
  • Represent Security variances in Security Technology review meetings
  • Identify performance bottlenecks and implement solutions to ensure system scalability, reliability, availability
  • Drive high standards for code quality, testing and documentation
  • Provide recommendations for tools and develop plans and strategies to improve overall hygiene for code development, delivery and release practices
  • Continue to develop a culture of modern software development practices
  • Own the applications and operational system tasks associated with the applications
  • Ensure seamless communication between development teams, other departments such as QA, Enterprise Architecture etc
  • Ensure timely delivery and continuous improvement

    • Skills :

  • Solid experience with Oracle Siebel (25.1 and higher) and exposure / exposure to modern CRM ecosystems (Salesforce, Microsoft Dynamics, Pega, or custom-built platforms).
  • Experience with Siebel installation, ecosystem and infrastructure
  • Solid backend engineering experience (Java / .NET / Node.js preferred). Front-end familiarity (React / Angular) is a plus.
  • Deep knowledge of integration patterns : APIs (REST / GraphQL), messaging (Kafka / MQ), ETL pipelines.
  • Strong Relational Database experience (SQL, Oracle)
  • Familiarity with customer data platforms (CDPs), campaign management tools, and personalization engines.
  • Strong knowledge of DevOps practices, code management (bitbucket, Gitlab), CI / CD pipelines, containerization (Docker, Jenkins, Kubernetes) and cloud infrastructure
  • Utilized code review tools such as SonarQube
  • Experience with automated testing frameworks such as Cypress, Mocha etc
  • Experience working in Agile squads using Scrum or Kanban.
  • Good understanding of CI / CD pipelines, infrastructure as code (Terraform, CloudFormation), and DevOps tools.
  • Comfort working with cloud platforms (AWS, Azure, or GCP).
  • Financial services or regulated industry experience is a strong plus.

    • Experience :

  • 8+ years of software engineering experience, with at least 2 years in a technical leadership role.
  • 7+ years of experience with Oracle Siebel and exposure / experience with modern CRM ecosystems (Salesforce, Microsoft Dynamics, Pega, or custom-built platforms).
  • 5+ years of experience with databases such as Oracle, SQL
  • 2+ years of experience in a tech lead role demonstrating leadership and team management skills
  • 5+ years of experience in banking / finance industry

    • Nice to Have

  • Experience implementing real-time event-driven customer journeys
  • Exposure to customer identity resolution, consent management, and data privacy frameworks
  • Certifications in CRM platforms (e.g., Salesforce Certified Platform Developer

    • Thanks & Regards,

    Bhavani. K

    Technical Recruiter

    Phone : +1 614-588-8528 / +16144959222 Ext : 340

    Email ID : bhavani.k@vividsoftglobal.com