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Crm administrator • buffalo ny

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Retail CRM Tech Lead

Retail CRM Tech Lead

United Software GroupBuffalo, NY, United States
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Kindly go through the below description.Job Title : Retail CRM Tech Lead.Location : Cleveland, OH | Buffalo, NY| Albany, NY,| Columbus, OH. Department : Banker Experience Technology.We're looking for a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Administrator

Service Administrator

Stark TechBuffalo, NY, US
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Advance your career with the Stark Tech team.We'll shape your future together!.Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Dialysis Administrator

Dialysis Administrator

US Renal CareCheektowaga, NY, United States
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SUMMARY The Administrator is responsible for the overall daily management and operation of the clinic.The Administrator reports directly to first line regional operational management which may be ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Financial Payment Administrator

Financial Payment Administrator

Aither HealthAmherst, NY, United States
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Job Title : Financial Payment Administrator.The Financial Payment Administrator will play a crucial role in managing and overseeing the financial aspects of stoploss insurance for small employer gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Department Administrator

Senior Department Administrator

Roswell ParkBuffalo, NY, US
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Senior Department Administrator.Accountable for the overall administration and performance of the overall Department(s) and each of the faculty in achieving the clinical, research and academic goal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Document Administrator

Document Administrator

NY StaffingBuffalo, NY, US
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Howden, a Chart Industries Company is a global engineering business who focuses on providing clients with industrial products that help multiple sectors improve their everyday processes.Howden's co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Microsoft D365 CRM, Director

Microsoft D365 CRM, Director

PwCBuffalo,NY
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SummaryA career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Administrator

Administrator

TradeJobsWorkforce14272 Buffalo, NY, US
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Administrator Job Duties : Answers the telephone and provides exceptional customer service to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
D365 CRM Administrator

D365 CRM Administrator

VirtualVocationsBuffalo, New York, United States
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A company is looking for a D365 CRM Administrator to provide planning and analysis support for their Microsoft Dynamics 365 CRM platform. Key Responsibilities Administer and maintain Microsoft Dyn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Database Administrator

Database Administrator

TradeJobsWorkForce14231 Buffalo, NY, US
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Responsibility for the evaluation of database software purchases Supervision of modifications to any existing database software to meet the needs of their employer Responsibility for maintaining th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Payroll Administrator

Payroll Administrator

SelectOneBuffalo, NY, United States
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Our client is consistently rated a top place to work in the WNY area and noted for its mission and values.The Administrator will support the CFO and Controller's office to manage all payroll admini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Administrator, Graphic Operations

Administrator, Graphic Operations

New Era Cap, LLCBuffalo, NY, United States
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Buffalo, NY with an authentic sports heritage that dates back over 100 years.Best known for being the official cap for MLB, NFL, NBA, New Era Cap is the brand of choice not only for its headwear co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Case Administrator I

Case Administrator I

U.S. CourtsBuffalo, NY, United States
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Summary Case Administrators are responsible for maintaining case data and court records.They often communicate with attorneys who practice in the Court and parties who represent themselves, helping...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Automotive Warranty Administrator

Automotive Warranty Administrator

Automotive Warranty NetworkBuffalo, NY, US
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Because of our amazing growth in the marketplace, we have multiple Warranty Administrator positions available for several manufacturers to join the other 300 warranty administrators on our team.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Case Administrator I

Case Administrator I

US CourtsBuffalo, NY, United States
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Case Administrators are responsible for maintaining case data and court records.They often communicate with attorneys who practice in the Court and parties who represent themselves, helping create ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
EHS Administrator

EHS Administrator

MetalicoBuffalo, New York, United States
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Buffalo Division Environmental, Health, & Safety Administrator.Corporate Director of Environmental Compliance & Environmental Safety, and Buffalo Division Management.Monday-Friday, 40+ hour...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Administrator LNHA

Administrator LNHA

Longterm Health Management ServicesBuffalo, NY, United States
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Longterm Health Management Services -.Are you looking for a rewarding career in Skilled Nursing? We are currently searching for an Administrator to join our friendly, caring and supportive team!.Ra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Assistant Administrator

Assistant Administrator

Buffalo CenterBuffalo, NY
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Buffalo Center is looking for a highly motivated individual interested in a rewarding career in long-term care.As an Assistant Administrator, you will be working with a team of administrative and c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Systems Administrator

Systems Administrator

MWS Enterprises, Inc.Buffalo, New York, United States, 14225
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The Systems Administrator will oversee technical issues that arise within the corporate office of MWS Enterprises, as well as, troubleshoot issues that arise within the stores.POS issues (pollin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Retail CRM Tech Lead

Retail CRM Tech Lead

United Software GroupBuffalo, NY, United States
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Hi

Hope you are doing well!

Kindly go through the below description

Job Title : Retail CRM Tech Lead

Location : Cleveland, OH | Buffalo, NY| Albany, NY,| Columbus, OH

Duration : Long term contract

Cognizant / Key bank

Department : Banker Experience Technology

Job Description :

  • We're looking for a hands-on Retail CRM Tech Lead to drive the engineering direction of a cross-functional Agile squad.
  • You'll partner with product managers, designers, and other tech leads to build and enhance CRM platforms that power personalized, compliant, and efficient customer engagement across the retail banking lifecycle.
  • You'll influence architectural decisions, own technical delivery, and coach engineers as you help modernize and scale a CRM stack that supports retail bankers.

Key Responsibilities

  • Own end-to-end technical strategy and implementation for CRM capabilities (customer onboarding, journeys, sales automation, campaigns, support workflows).
  • Lead a team of developers to design, develop and deploy robust, scalable and secure software solutions in compliance with enterprise standards
  • Translate product goals and customer needs into scalable, high-performance architecture and clean code.
  • Collaborate with the product owner and squad members to define stories, tasks, and acceptance criteria.
  • Provide hands-on engineering leadership-write code, conduct code reviews, and remove blockers.
  • Drive integration with core banking, data lakes, marketing platforms, and third-party CRM solutions.
  • Ensure platform security, performance, compliance, and auditability in line with financial regulations.
  • Partner with enterprise architecture, data governance, security, and DevOps teams to align with broader tech strategy.
  • Mentor engineers in design patterns, test automation, and clean code practices.
  • Support release planning, capacity estimation, and iterative delivery through Agile ceremonies.
  • Conduct code reviews to ensure adherence to development standards and improve team skills
  • Provide direction and recommendations on solutions for security vulnerabilities
  • Represent Security variances in Security Technology review meetings
  • Identify performance bottlenecks and implement solutions to ensure system scalability, reliability, availability
  • Drive high standards for code quality, testing and documentation
  • Provide recommendations for tools and develop plans and strategies to improve overall hygiene for code development, delivery and release practices
  • Continue to develop a culture of modern software development practices
  • Own the applications and operational system tasks associated with the applications
  • Ensure seamless communication between development teams, other departments such as QA, Enterprise Architecture etc
  • Ensure timely delivery and continuous improvement

    • Skills :

  • Solid experience with Oracle Siebel (25.1 and higher) and exposure / exposure to modern CRM ecosystems (Salesforce, Microsoft Dynamics, Pega, or custom-built platforms).
  • Experience with Siebel installation, ecosystem and infrastructure
  • Solid backend engineering experience (Java / .NET / Node.js preferred). Front-end familiarity (React / Angular) is a plus.
  • Deep knowledge of integration patterns : APIs (REST / GraphQL), messaging (Kafka / MQ), ETL pipelines.
  • Strong Relational Database experience (SQL, Oracle)
  • Familiarity with customer data platforms (CDPs), campaign management tools, and personalization engines.
  • Strong knowledge of DevOps practices, code management (bitbucket, Gitlab), CI / CD pipelines, containerization (Docker, Jenkins, Kubernetes) and cloud infrastructure
  • Utilized code review tools such as SonarQube
  • Experience with automated testing frameworks such as Cypress, Mocha etc
  • Experience working in Agile squads using Scrum or Kanban.
  • Good understanding of CI / CD pipelines, infrastructure as code (Terraform, CloudFormation), and DevOps tools.
  • Comfort working with cloud platforms (AWS, Azure, or GCP).
  • Financial services or regulated industry experience is a strong plus.

    • Experience :

  • 8+ years of software engineering experience, with at least 2 years in a technical leadership role.
  • 7+ years of experience with Oracle Siebel and exposure / experience with modern CRM ecosystems (Salesforce, Microsoft Dynamics, Pega, or custom-built platforms).
  • 5+ years of experience with databases such as Oracle, SQL
  • 2+ years of experience in a tech lead role demonstrating leadership and team management skills
  • 5+ years of experience in banking / finance industry

    • Nice to Have

  • Experience implementing real-time event-driven customer journeys
  • Exposure to customer identity resolution, consent management, and data privacy frameworks
  • Certifications in CRM platforms (e.g., Salesforce Certified Platform Developer

    • Thanks & Regards,

    Bhavani. K

    Technical Recruiter

    Phone : +1 614-588-8528 / +16144959222 Ext : 340

    Email ID : bhavani.k@vividsoftglobal.com