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Corporate communications • wilmington nc

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Communications and Community Relations Manager

Communications and Community Relations Manager

VeoliaWilmington, États-Unis
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Corporate Communications and Community Relations Manager.A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Charter Communications is hiring : Multimedia Journalist - Spectrum News 1 in Wil

Charter Communications is hiring : Multimedia Journalist - Spectrum News 1 in Wil

Charter CommunicationsWilmington, NC, United States
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This role requires the ability to work lawfully in the U.Are you a storyteller at heart? Do you want to shine a light on the issues that matter? Apply to be a Multimedia Journalist at Spectrum News...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sales Associate

Sales Associate

Mattress Warehouse CorporateWilmington, North Carolina, United States, 28412
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Mattress Warehouse is growing! .As one of the largest and fastest-growing bedding retailers in the United States, we're dedicated to improving lives through quality sleep.We offer quality products ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Fiber Splicer

Fiber Splicer

MasTec Communications GroupWilmington, North Carolina, United States
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At MasTec Communications Group we build for the future.Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Government Contract Communications Strategy Program Manager

Government Contract Communications Strategy Program Manager

MaximusWilmington, NC, US
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Description & Requirements We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award).This posit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Stylist

Stylist

Regis CorporateHARWOOD HEIGHTS, North Carolina, US
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Supercuts is one of the industry’s most recognized salon brands.We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Retail Sales Consultant - AT&T

Retail Sales Consultant - AT&T

Prime CommunicationsWilmington, North Carolina
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Attitude and technical aptitude having an entrepreneurial spirit speaks volumes.Commitment to exemplary customer service, honesty and integrity. Background in retail sales is helpful, but not req...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
ECS Corporate Services, LLC is hiring : Content Training Manager in Wilmington

ECS Corporate Services, LLC is hiring : Content Training Manager in Wilmington

ECS Corporate Services, LLCWilmington, NC, United States
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Lead the planning, design, and implementation of training objects and documentation initiatives.Supervise and support the documentation and instructional design teams, ensuring content accuracy, cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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ASC Corporate Sales Executive (EAST)

ASC Corporate Sales Executive (EAST)

AbbottWilmington, NC, US
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Abbott Corporate Sales Executive.Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Communications & Outreach Specialist (Media Production)

Communications & Outreach Specialist (Media Production)

New Hanover CountyWilmington, NC, US
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New Hanover County is looking for a.Communications & Outreach Specialist .Communications and Outreach department.This role will work under the supervision of the Communications & Outreach Manager t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Instructor, Communications

Instructor, Communications

Guilford Technical Community CollegeNorth Carolina, United States
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Teaching faculty at Guilford Technical Community College are responsible for supporting student success by creating an optimum learning environment, responding to student needs, managing effective ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Corporate Governance Director

Corporate Governance Director

Chesapeake Utilities CorporationWilmington, NC, United States
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Location : Hybrid within service area states of DE, PA, MD, OH, VA, NC, GA or FL with periodic travel as needed.At the heart of our Company is a dedication to delivering energy that drives progress....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Communications Specialist II Digital Communications

Communications Specialist II Digital Communications

Town of LelandLeland, North Carolina, USA
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Performs advanced skilled administrative work developing and implementing Town-wide communications and outreach initiatives. This position is responsible for creating and managing engaging accessibl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Corporate Paralegal

Corporate Paralegal

Anza Mortgage Insurance CompanyWilmington, North Carolina, United States, 28401
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Anza Mortgage Insurance Corporation is empowering homeownership through credit risk protection.Our mission is to empower homeownership by mitigating credit risk through mortgage insurance.We strive...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Communications and Community Relations Manager

Communications and Community Relations Manager

VeoliaWilmington, États-Unis
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Corporate Communications and Community Relations Manager

Company Description

About Veolia North America

A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent.

www.veolianorthamerica.com

Job Description

BENEFITS

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

Position Purpose :

The Communications and Community Relations Manager is responsible for the consistent articulation of the Veolia mission through comprehensive internal and external communication and stakeholder programs for local utility operations in Delaware. Works under the direction of the Vice President, Utility Communications and closely with local senior management to deliver communications that align with and support the Veolia brand and local goals. He / she is intimately familiar with water and / or wastewater operations and the industry, customer communications, employee engagement, media relations, community relations and stakeholder management.

Primary Duties / Responsibilities :

Nature & Scope-Principal Areas of Responsibilities :

The primary mission of the position is to support and promote a better understanding of Veolia its water-related services, objectives, programs, and commitment to excellence to the company's internal and external stakeholders.

Under the direction of the Vice President, Utility Communications, the Communications and Community Relations Manager develops strategic, comprehensive and professional communications and community programs that educate customers, employees and other stakeholders about company objectives and promote and celebrate the Veolia brand :

  • Develops and implements communications and external stakeholder plans that align with both company and local goals.
  • Develops a wide array of communications, including strategic plans, customer communications, press releases, speeches / presentations, etc.
  • Accountable for communications performance goals established by Corporate Communications.
  • Manages local websites, social media and digital networks, providing consistently fresh and relevant content.
  • Manages and is accountable for the local communications budget.
  • Other activities as deemed appropriate.

Key Focus Areas :

  • Customer CommunicationsDevelop communications that seek to increase satisfaction, brand perception and support a customer-focused organization.Satisfy customer preferences by applying an omni-channeled approach that includes a variety of digital and traditional communications channels.Create and execute communications programs for targeted stakeholder segments, including informational sessions, stakeholder dialogues and customer advisory groups.Collaborate with communications directors / managers across the company and contribute to the development of company-wide strategic communications plans and programs.Monitor, collect and analyze customer data, including the identification of trending / emerging issues, including but not limited to customer advisory panels, stakeholder dialogues, client research, social media, customer web behavior, focus groups, surveys and customer service centers. Incorporate learnings with the aim of creating customer focused solutions.
  • Employee EngagementDevelop rich and meaningful internal communications that promote projects, champion change, foster employee pride, and inspire commitment to company goals.Celebrate employees and their contributions through various company platforms and activities (award programs, newsletters, social media, storytelling, participation in company activities, e.g.).
  • Community RelationsAccountability for and oversight of the local company’s Corporate Social Responsibility programs, including Veolia’s signature environment, education and community assistance programs.Foster an inclusive external culture by building and maintaining relationships with local community NGOs and other influential stakeholders and incorporating their input where appropriate.Develop community programs that further educate stakeholders on company initiatives, the water industry and the Veolia brand.Manage local company’s charitable giving program and ensure alignment with corporate goals and policy.
  • MediaDevelop compelling stories and generate leads that cultivate journalists’ interest in the Veolia brand.Convert pitches and meaningful conversations to earned placement.Develop social media and digital content that champions the brand and supports local business strategies and goals.Develop articles and pitch stories beyond local media reach to include industry and trade publications and national media where appropriate.
  • Other Key StakeholdersDevelop and maintain strong working relationships with influential community and civic organizations and elected and municipal officials.Keep external stakeholders informed of company practices, business decisions, and programs which impact customers and the community.Build stakeholder loyalty and satisfaction by responding with urgency to requests and concerns.Maintain a comprehensive understanding of state and local current affairs issues. Be the lead contact between strategic external stakeholders and company operations.
  • Crisis CommunicationsAct with expedience to develop and implement customer communications during emergencies.Command the use of multiple tactics and channels, accounting for customer preferences.Act as communications adviser for local leadership and foster communications best practice.Provide support for other business operations as may be needed.

    • Additional Information :

  • This is a hybrid role.

    • Qualifications

    Education / Experience / Background :

  • Bachelor’s degree in communications, English, journalism, public relations or equivalent is required. Master’s degree preferred.
  • Total work experience of 5+ years in communications and / or public relations.
  • Working knowledge of the water services or utility industry, a strong plus.
  • Sound communications experience and skills, including professional and creative writing, media relations, internal and external stakeholder communications, community relations, public speaking, etc. required.

    • Knowledge / Skills / Abilities :

  • Development of comprehensive communications external and internal programs that support local, national and global business objectives and initiatives.
  • Exceptional writing and speaking skills with the ability to construct compelling stories that promote the company’s objectives, brand and its employees.
  • Strong relationship-building skills with customers, employees, elected officials, regulators, journalists, and other key stakeholders.
  • Thorough knowledge of traditional and digital communications and advertising, social media strategy and tactics, and visual and web content.
  • Knowledge of communication technologies including web, social media e-mail, print, and graphics.
  • Demonstrated success in community event planning and promotion.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Ability to work with and engage management and employees of all levels.
  • Ability to deliver targeted results to specification at cost and on schedule.
  • Good balance of technical / task and people / team leadership skills and orientation.
  • Excellent negotiating, networking, and interpersonal skills.
  • Ability to effectively manage external agencies and vendors.
  • Must be available for weekend and evening activities, as needed.

    • Additional Information

    We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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