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Communication specialist • yonkers ny
Patient Communication Specialist
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Upward HealthBronx, New York, United StatesPatient Communication Specialist
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A company is looking for a Patient Communication Specialist to support patients and cardiology clinic customers in a remote setting.
Key Responsibilities
Assist patients with their implanted cardiac device remote monitors through calls and follow-ups
Ensure compliance with CMS guidelines and maintain communication regarding patient situations
Track and submit data related to patient interactions and collaborate with team members for seamless care
Required Qualifications, Training, and Education
High school diploma / GED required; college or technical degree preferred
Basic cardiology knowledge required; experience in cardiology or cardiac devices preferred
Proficiency in electronic communication tools and database systems
Experience working effectively in a remote environment preferred
Demonstrated professionalism and courtesy with customers