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Client success manager • richardson tx

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Manager of Software Quality Assurance

Manager of Software Quality Assurance

GeoforcePlano, TX, United States
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Since 2007, Geoforce has been an industry leader in GPS tracking, providing reliable solutions for over 250,000 assets across 90+ countries. Our comprehensive platform combines rugged GPS devices wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Success Specialist

Customer Success Specialist

Net2Source (N2S)Plano, TX, US
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Do you love developing and nurturing great relationships?.As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staff...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Customer Success Manager

Senior Customer Success Manager

ServiceNowAddison, TX, United States
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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Client Success Enablement Specialist

Client Success Enablement Specialist

Collective HealthPlano, TX, United States
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At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Manager Team Lead

Client Manager Team Lead

TakedaPlano, TX, United States
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Insight Global is looking for a Client Manager Team Lead to work for a client in the benefits industry.This candidate will take over existing client relationships, create new client relationships, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Success Manager

Client Success Manager

Fresenius Medical CarePlano, TX, US
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The Client Success Manager is a vital part of the Revenue Cycle Management Enterprise team who partners with key stakeholders to provide operational insight to physician practice leadership, facili...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Success Manager

Client Success Manager

JPMorgan Chase & Co.Plano, TX, United States
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Lead a team or teams of Client Service professionals who advise our moderate to complex Commercial Bank clients.Manage multiple internal and external relationships to provide our clients with best-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Project Manager - Data & Analytics

Technical Project Manager - Data & Analytics

MPOWERHealthAddison, TX, United States
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HaloMD is a leader in Independent Dispute Resolution (IDR) under The No Surprises Act and state regulations, empowering out-of-network healthcare providers with cutting-edge technology and industry...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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District Manager

District Manager

Public StoragePlano, TX, United States
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Annual Compensation Pay Range : $100,000 - $116,000.We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with par...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Success Manager

Client Success Manager

ChasePlano, TX, US
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Customer Success Manager

Customer Success Manager

Armor Defense, Inc.Plano, TX, United States
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At Armor, we are committed to making a meaningful difference in securing cyberspace.Our vision is to be the trusted protector and de facto standard that cloud-centric customers entrust with their r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Support Manager

Client Support Manager

GoodLeapPlano, TX, US
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The Client Support Manager works with our partners to ensure we're delivering the best customer experience possible.The CSM will leverage "Big Data" to identify areas of improvement with their Part...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Development Manager - BAO

Client Development Manager - BAO

RandstadPlano, TX, US
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Are you our new colleague? We're looking for a Client Development Manager.You'll be a key player in driving growth and building lasting partnerships. If you're passionate about connecting talent wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Success Manager

Client Success Manager

VirtualVocationsCarrollton, Texas, United States
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A company is looking for a Client Success Manager to enhance customer relationships and drive product value.Key Responsibilities Lead onboarding for new clients, coordinating with internal teams ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Implementation Consultant, Client Success

Implementation Consultant, Client Success

Tyler TechnologiesPlano, TX, United States
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The Implementation Consultant is responsible for delivering high quality knowledge transfer services to clients allowing them to use Tyler software productions efficiently and effectively to achiev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Client Success Analyst II

Client Success Analyst II

AlkamiPlano, Texas, United States
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Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital accou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Portfolio Success Manager

Portfolio Success Manager

Woven by ToyotaPlano, TX, United States
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Woven by Toyota is the mobility technology subsidiary of Toyota Motor Corporation.Our mission is to deliver safe, intelligent, human-centered mobility for all. Woven Capital seeks a highly motivated...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Client Success Manager

Client Success Manager

JP Morgan Chase & Co.Plano, TX, United States
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Lead a team or teams of Client Service professionals who advise our moderate to complex Commercial Bank clients.Manage multiple internal and external relationships to provide our clients with best-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success Advocate

Customer Success Advocate

LifePro RecruitmentCarrollton, TX, United States
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Customer Success Advocate (Remote – Commission Only).LifePro Recruitment is seeking a compassionate and results-oriented. Serve as the trusted advisor for prospective and active clients.Understand c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Success Manager

Client Success Manager

TradeJobsWorkForce75235 Dallas, TX, US
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Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manager of Software Quality Assurance

Manager of Software Quality Assurance

GeoforcePlano, TX, United States
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Who We Are

Since 2007, Geoforce has been an industry leader in GPS tracking, providing reliable solutions for over 250,000 assets across 90+ countries. Our comprehensive platform combines rugged GPS devices with advanced software, supported by global satellite and cellular networks. From vehicles to heavy equipment, we deliver the visibility and control businesses need to optimize operations. Trusted by industry leaders like Southwest Airlines, DHL, and SLB (Schlumberger), Geoforce is the go-to partner for smarter asset management. Learn more at www.geoforce.com.

As a rapidly growing company committed to technology innovation and delivering high value services to its clients, Geoforce is constantly looking for high integrity, well-rounded professionals who thrive on challenges, are fascinated by technology, exhibit passion and pride, and don't mind rolling up their sleeves to get a job done.

What We Need

We are looking for a Manager of Software Quality Assurance who will lead and nurture the Geoforce QA team and support them through a broader Software Engineering organizational transformation.

Role and Responsibilities

You will ensure that :

  • Lead & Mentor : The QA team is staffed with collaborative, talented and hardworking QA engineers who come from diverse backgrounds. You will lead and mentor engineers who are responsible for our SaaS platform.
  • Set the Vision : Establish and champion the quality vision across the organization, influencing engineering practices and standards.
  • Drive the Strategy : Spearhead the evolution of our test automation strategy, standardizing tools and pioneering the user of AI / ML to increase efficiency and coverage.
  • Lead by Example : Provide hands-on technical leadership through test plan documentation, code coverage visibility across unit and functional tests setting a high bar for quality excellence.
  • Collaborate for Impact : Partner with product management, development and SRE leaders to build cohesive, quality-first culture and drive strategic initiatives from concept to delivery.
  • Own the Metrics : Define and evangelize key quality and performance metrics (KPIs), including DORA metrics, defect escape rates to continuously improve development lifecycle.
  • Expand the Scope : QA team needs to involved not just functional tests of the application but expand it to Vulnerabilities, load testing, performance testing, DR testing.
  • Evolve processes and tools to help organization with publishing and utilizing metrics across the SDLC.
  • Create and maintain a Quality roadmap to delivery incremental value every quarter.

Knowledge and Skills

Must Have

  • 5+ years of direct people management experience in Quality engineering with at least 3 years leading in a multi-tenant SaaS environment with distributed architecture and Mobile App testing.
  • Proven success in developing and retaining outstanding quality engineering talent.
  • Demonstrated expertise in designing and leading the development of modern test automation frameworks for comprehensive UI and API testing.
  • A track record of leveraging deep QA industry knowledge to drive innovative process improvements and foster culture of continuous quality enhancement.
  • How to define, prioritize, track and manage manual and automated test cases.
  • How to identify needed organizational transformations and guide people through them.
  • Proven success in hiring, developing, and retaining outstanding talent.
  • How best to apply test automation technology within an organization that is evolving ad hoc practices into more mature practices.
  • Ability to define a load and performance test plan, with published metrics for API's and UI.
  • Preferred to Have

  • Test case management tools such as X-ray and Zephyr.
  • Test case automation frameworks such as Selenium, Gherkin, Postman, Playwright Mobile testing tools such as Browserstack
  • Continuous integration and continuous deployment.
  • Experience in managing Jira process flows, Jira administration, Jira best practices.
  • Education and Work Experience

  • Bachelor's degree in computer science or related field, or four extra years of work experience.
  • At least 5+ years of experience in software quality assurance.
  • At least two years of experience managing or leading a team of 3+ QA engineers.
  • At least five years working within a Scrum SDLC, ideally at two or more companies.
  • At least two years each of performing manual testing and automated testing.
  • Nice to have) At least one year doing testing in an organization that does continuous deployment.