Call center manager serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Call center manager • sparks nv
- serp_jobs.job_card.promoted
Call Center Reservation Agent
Grand Sierra Resort and CasinoReno, NV, USMedical Assistant - Call Center
Northern Nevada Medical GroupSPARKS, Nevada- serp_jobs.job_card.promoted
Call Center Specialist
Universal Health ServicesSparks, NV, United States- serp_jobs.job_card.promoted
Data Center Electrical Project Manager
Hunt ElectricSparks, NV, US- serp_jobs.job_card.promoted
Senior Call Center Manager
Atlantis Casino Resort SpaReno, NV, US- serp_jobs.job_card.promoted
Project Manager, MEP (Data Center)
GrayReno, NV, United StatesCall Center Operator
Grand Sierra ResortReno, NV- serp_jobs.job_card.promoted
Bi-Lingual HR Manager, Distribution Center
Petco Animal SuppliesReno, NV, United States- serp_jobs.job_card.promoted
Bi-Lingual HR Manager, Distribution Center
Petco Health and WellnessReno, NV, US- serp_jobs.job_card.promoted
Distribution Center Manager
WattsSparks, NV, United States- serp_jobs.job_card.promoted
Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed
ApexFocusGroupReno, Nevada, US- serp_jobs.job_card.promoted
Data Center Construction Project Manager
AppleSparks, NV, USCall Center Specialist
Southwest Healthcare SystemSPARKS, Nevada, United States- serp_jobs.job_card.promoted
Call Center Assistant Manager
VirtualVocationsReno, Nevada, United States- serp_jobs.job_card.promoted
Manager, ACO Operations
UHSReno, NV, United States- serp_jobs.job_card.promoted
Data Center Engineering Operations Facility Manager, Data Center Engg Ops
AmazonSparks, NV, United States- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Service Manager
Helix ElectricReno, NV, US- serp_jobs.job_card.promoted
Call Center Care Advisor (Hybrid) - Reno, NV
Best Buy HealthSun Valley, NV, US- serp_jobs.job_card.promoted
Data Center Construction Manager
SwitchReno, NV, US- serp_jobs.job_card.promoted
Travel Center Assistant Manager
Pilot CompanySparks, NV, USCall Center Reservation Agent
Grand Sierra Resort and CasinoReno, NV, US- serp_jobs.job_card.full_time
Grand Sierra Resort Reservation Agent
Grand Sierra Resort reservation agents help people book their stay at the GSR. Reservation agents work in a call center environment for the property and take incoming calls for people inquiring about the GSR. They are friendly and efficient, helping guests find the right accommodations to fit their needs, suggesting different packages or amenities that the facility offers and asking questions to help determine what the client needs.
Essential Duties And Responsibilities
- Must be comfortable with phone work and data entry.
- Listen and respond to guest inquiries using a positive, clear speaking voice.
- Answer questions and offer assistance to provide guest satisfaction.
- Relay accurate information to guests regarding hours of operation, hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
- Answer calls and process requests from guests. Make, return and follow-up on calls to maintain proper communications with guests, departmental staff and management staff.
- Book, cancel, or otherwise modify room reservations as per the requests of our customers.
- Make deposits, check e-mail, make rate comparisons, log all faxes, handle department mail, file, and check confirmations and ticket wholesalers, as part of side work.
- Assist guests with faxes, telephone calls, mail, packages, directions and all other basic inquiries. Assist guests with questions or problems they may have regarding their room or account in person, or on the telephone.
- Other duties as assigned.
Knowledge / Skills / Abilities
Physical Demand
Working Conditions
Work performed indoors, in climate controlled environment. The noise level in the work environment is usually moderate. Employee may be exposed to odor and secondhand smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule / Hours
Must be flexible if needed for occasional work outside of normal business hours.