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Call center manager • sparks nv

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Call Center Reservation Agent

Call Center Reservation Agent

Grand Sierra Resort and CasinoReno, NV, US
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Grand Sierra Resort Reservation Agent.Grand Sierra Resort reservation agents help people book their stay at the GSR.Reservation agents work in a call center environment for the property and take in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Medical Assistant - Call Center

Medical Assistant - Call Center

Northern Nevada Medical GroupSPARKS, Nevada
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ABOUT NORTHERN NEVADA MEDICAL GROUP.Northern Nevada Medical Group, part of Northern Nevada Health System, offers a comprehensive range of healthcare services for the entire family.Our providers off...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Specialist

Call Center Specialist

Universal Health ServicesSparks, NV, United States
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ABOUT NORTHERN NEVADA MEDICAL GROUP.Northern Nevada Medical Group, part of Northern Nevada Health System, offers a comprehensive range of healthcare services for the entire family.Our providers off...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Data Center Electrical Project Manager

Data Center Electrical Project Manager

Hunt ElectricSparks, NV, US
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ElectricalProject Managerto join ourElectrical Project Managementteam inSparks Nevada.We will be offering a full benefits package, Per Diem, Car and Gas allowances. This is a 2 year project, slated ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Call Center Manager

Senior Call Center Manager

Atlantis Casino Resort SpaReno, NV, US
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Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis Casino Resort Spa and Monarch Casino Resort Spa.The ideal ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Project Manager, MEP (Data Center)

Project Manager, MEP (Data Center)

GrayReno, NV, United States
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Gray Construction is currently looking for a Project Manager with MEP experience to join our Reno, NV team.Gray is a fully integrated, global service provider deeply rooted in engineering, design, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Operator

Call Center Operator

Grand Sierra ResortReno, NV
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Courteously answers incoming telephone calls, and connecting / transferring to appropriate departments, guests, or other hotel / casino personnel. Maintains open communication with fellow Operators and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Bi-Lingual HR Manager, Distribution Center

Bi-Lingual HR Manager, Distribution Center

Petco Animal SuppliesReno, NV, United States
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Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Bi-Lingual HR Manager, Distribution Center

Bi-Lingual HR Manager, Distribution Center

Petco Health and WellnessReno, NV, US
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Create A Healthier, Brighter Future For Pets.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Distribution Center Manager

Distribution Center Manager

WattsSparks, NV, United States
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Together, we're reimagining the future of water.We feel proud every day about what we do.We're all part of the same crucial mission, no matter what function we support it's to provide safe, clea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

ApexFocusGroupReno, Nevada, US
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Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible. Call Center Representative Agent experienc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Data Center Construction Project Manager

Data Center Construction Project Manager

AppleSparks, NV, US
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Data Center Construction Project Manager.Imagine what you could do here.At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly.Bring passion and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Specialist

Call Center Specialist

Southwest Healthcare SystemSPARKS, Nevada, United States
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ABOUT NORTHERN NEVADA MEDICAL GROUP.Northern Nevada Medical Group, part of Northern Nevada Health System, offers a comprehensive range of healthcare services for the entire family.Our providers off...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call Center Assistant Manager

Call Center Assistant Manager

VirtualVocationsReno, Nevada, United States
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A company is looking for a Service Center Assistant Manager (Call Center).Key Responsibilities Coaches and trains call center agents on sales and servicing techniques Monitors agent calls and re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Manager, ACO Operations

Manager, ACO Operations

UHSReno, NV, United States
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Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two.Prominence Health...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Data Center Engineering Operations Facility Manager, Data Center Engg Ops

Data Center Engineering Operations Facility Manager, Data Center Engg Ops

AmazonSparks, NV, United States
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Amazon Web Services (AWS) is seeking a dynamic Data Center Engineering Operations (DCEO) Facility Manager to join the Global Infrastructure Operations organization and serve as a technical resource...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Manager

Service Manager

Helix ElectricReno, NV, US
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Our Project Manager is responsible for planning, managing, overseeing, and direction of all service department projects.Helix Electric was founded in 1985 and is now one of the nation's largest and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Call Center Care Advisor (Hybrid) - Reno, NV

Call Center Care Advisor (Hybrid) - Reno, NV

Best Buy HealthSun Valley, NV, US
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Care Advisors respond to a consistent flow of customer interactions, providing support for billing and usage inquiries, service plan or account changes, basic troubleshooting, and advocating on beh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Data Center Construction Manager

Data Center Construction Manager

SwitchReno, NV, US
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This position can be based in Tahoe Reno or Atlanta.General Purpose of the Position.As an on-site representative for the owner, you will play a crucial role in assisting with cost, schedule, and qu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Travel Center Assistant Manager

Travel Center Assistant Manager

Pilot CompanySparks, NV, US
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Travel Center Assistant Manager.Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee our high-volume retail facilities. You will be responsible for the generation and executi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Call Center Reservation Agent

Call Center Reservation Agent

Grand Sierra Resort and CasinoReno, NV, US
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Grand Sierra Resort Reservation Agent

Grand Sierra Resort reservation agents help people book their stay at the GSR. Reservation agents work in a call center environment for the property and take incoming calls for people inquiring about the GSR. They are friendly and efficient, helping guests find the right accommodations to fit their needs, suggesting different packages or amenities that the facility offers and asking questions to help determine what the client needs.

Essential Duties And Responsibilities

  • Must be comfortable with phone work and data entry.
  • Listen and respond to guest inquiries using a positive, clear speaking voice.
  • Answer questions and offer assistance to provide guest satisfaction.
  • Relay accurate information to guests regarding hours of operation, hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
  • Answer calls and process requests from guests. Make, return and follow-up on calls to maintain proper communications with guests, departmental staff and management staff.
  • Book, cancel, or otherwise modify room reservations as per the requests of our customers.
  • Make deposits, check e-mail, make rate comparisons, log all faxes, handle department mail, file, and check confirmations and ticket wholesalers, as part of side work.
  • Assist guests with faxes, telephone calls, mail, packages, directions and all other basic inquiries. Assist guests with questions or problems they may have regarding their room or account in person, or on the telephone.
  • Other duties as assigned.

Knowledge / Skills / Abilities

  • Excellent customer service skills on both the phone and in person required.
  • Ability to multi-task between 3 different software programs for room reservations, PBX, and event ticketing.
  • 2 years customer service
  • Excellent verbal, written, and oral communication skills.
  • Proactive and works well under pressure in a fast paced environment.
  • Outstanding coordination and organizational skills with the ability to multi-task.
  • High degree of accuracy.
  • High School Diploma or GED required. College degree preferred or any communication of education, training, or experience.
  • Must speak, read, write and understand English.
  • Ability to speak Spanish preferred but not required.
  • Physical Demand

  • While performing the duties of this job, the employee is constantly standing, kneeling, walking, reaching, twisting, grasping, lifting, listening, using computer, telephone, and speaking.
  • Frequently using wrist motion, dexterity, eye-hand coordination, and writing, typing on computer keyboard.
  • Must be able to lift, push, or pull up to 25 pounds.
  • Working Conditions

    Work performed indoors, in climate controlled environment. The noise level in the work environment is usually moderate. Employee may be exposed to odor and secondhand smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Work Schedule / Hours

    Must be flexible if needed for occasional work outside of normal business hours.