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The Director, Business Development plays a key role in identifying new business opportunities for DW Morgan transportation and logistics services, establishing strong business relationships with existing and / or prospective customers, and supporting the Company’s mission and strategic initiatives.
Essential Functions
Develop and execute an effective sales strategy for the Company’s services in target markets, industries, and customers;
Lead prospecting efforts and oversee inside sales prospecting staff.
Meet established sales goals and develop new business relationships via prospecting, customer research, networking, referrals, etc.;
Make sales presentations to prospective clients;
Gain and maintain advanced knowledge of the Company’s service offerings; Create innovative solutions to convey the Company’s services;
Develop and maintain strong relationships with current and prospective customers, analyzing customer needs to identify ways to expand business opportunities;
Identify and engage decision makers and propose appropriate next steps;
Handle entire sales process from prospect to close; reaching or exceeding sales goals;
Develop and maintain customer portfolios, contact lists, and customer records; manage sales data, activities, notes, next steps in an organized fashion;
Collaborate with sales, finance, and operations teams to develop customer proposals, support onboarding of new business / lanes, and establish customer SOPs;
Represent the Company at conferences, meetings, trade shows, etc.;
Identify and evolve with the latest industry and business development trends by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional / industry organizations;
Proactively identify problems and implement effective solutions;
Adhere to all company and customer policies, procedures, quality, safety, and security requirements, and reporting policies.
Secondary Functions
Other duties as assigned
Qualifications
Bachelor degree, preferably in Supply Chain Management, Sales & Marketing, or Business Management, or equivalent combination of education and experience;
5-7 years experience in an Outside Sales, Business Development, or Account Executive role;
Supply chain, transportation, and / or logistics industry background highly preferred;
Demonstrated experience with start to end sales process;
Positive and energetic self-starter, with excellent drive, ambition and work ethic;
Must have entrepreneurial mindset with ability to identify and create new opportunities for growth and development;
Must be flexible and adaptive to change;
Strong communication skills (both written and verbal), naturally articulate, with customer service focus;
Must have strong MS Office skills, ability to create and maintain reports and presentations;
Strong prospecting, relationship building, negotiation, and consultation skills;
Ability to develop and expand a portfolio of clients by networking and marketing
Ability to perform at a high level with minimal management involvement;
Ability to multi-task, prioritize, and manage time effectively;
Able to penetrate gatekeepers and establish referrals across the organization;
Adept at utilizing CRM reports and dashboards;
Current passport needed for international travel;
A book of business and / or client following is a plus.
This job description does not, nor is it intended to, represent an exhaustive listing of all duties, tasks or responsibilities for the position listed.