Booking agent serp_jobs.h1.location_city
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Booking agent • mckinney tx
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HOMEWOOD SUITES BY HILTON DALLAS / ALLEN TEXAS.SECTION ONE : MCR Universal Role Standards.The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.Greet guests hap...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Primary Duties & Responsibilities.The Field Support Representative assists aspiring captive insurance agents as they become licensed in the state they intend to sell insurance.They contact new hire...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Plan details for travel including transportation, accommodation, and airlines.Work with clients to determine their traveling needs.
Guide clients on the appropriate styles of transportation, travel ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you ready to seize an outstanding opportunity to advance your real estate career? Regal Realtors invite you to explore a realm of boundless potential!.
At Regal Realtors, we invite you to embark...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
This position is for a dedicated TSA Support Agent, where you will coordinate with other departments when needed, learn company products and services to better assist others, and manage simple reco...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in / out, and reserving rooms.
Established in 1988 as a family-owned business, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Introduction At Pronto Insurance, we’re creating access, trust, and opportunity in the communities we serve.With deep roots in South Texas and a fast-growing presence across California and Florida,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Front Desk Agent is the first point of contact for guests and clients entering the establishment.They are responsible for providing excellent customer service, managing administrative tasks, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Executive Financial Partners, we deliver premium supplemental health insurance solutions to businesses, families, and individuals—helping protect what matters most when life takes an unexp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join Our Team at True North Group!.Position : Entry-Level Sales Agent.Number of Openings : 1 Territory Role Available.Start Your Career with True North Group.
If you're ready to stop clocking in and s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations.
Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Kimbrell Agency is an independent brokerage under Symmetry Financial Group.We offer general life insurance, mortgage protection, dental & vision, infinite banking & retirement strategies, and m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Premier Financial Consultant (High Growth Opportunity).Are you an ambitious and licensed Insurance Sales Producer ready to transition from merely selling policies to becoming a true holistic financ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Do you thrive on challenges and achieving greatness in your career and beyond?.The Smith Region at Modern Woodmen of America is ready to add a new Insurance Agent (future Financial Representative o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Description Are you a driven, customer-focused individual looking to build a successful career in real estate? Our local Weichert® franchised company is seeking enthusiastic Real Estate Agents ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Mailroom Support Agent's primary function is to process specialty mail and detect any fraudulent activity.You will be paid $15 / hour and will work onsite at our 701 Experian Parkway, Allen, TX o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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MCR HotelsAllen, TX, United Statesserp_jobs.job_card.full_time
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U.S. Customs and Border ProtectionMcKinney, TX, United Statesserp_jobs.job_card.full_time
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Front Desk Agent
MCR HotelsAllen, TX, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionGuest Relations : Greet guests happily upon arrival and throughout their stay with a smile. Name Use : Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction : All Team Members work together to contribute to great guest satisfaction scores. Recovery : Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge : Strong knowledge of all features of the hotel facility and amenities. Events : Awareness and support for all groups and events at the hotel. Technology : Understanding of relevant technology for each role. Phone Etiquette : Answer all incoming calls with friendly service using the approved greeting. Sparkling Clean Workspaces : All areas, both front and back of the house, should be kept clean and well-organized. Pitching In : Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning : Always greet every guest happily with a smile, by name if possible, while cleaning. Checklists to 100% Accuracy : All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports : Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform : All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. Communication : Communication between Team Members should be clear, honest, and professional. Can Do Attitude : Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration : All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. Check-in / Out Efficiency : All guests checked-in / out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule : Up-to-date understanding of room rates, promotions. Incoming Mail : Receive and note all incoming mail as required per the daily shift checklist. Management Performance Ratings Guest Satisfaction Scores / Intent to Return GM / AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings / Reviews Checklist Tracking Management Performance Ratings Guest Ratings Management Performance Ratings Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude : Must have a positive attitude and willingness to learn. Ability to Follow Guidelines : Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure : Must work well in stressful, high-pressure situations. Listening, Conflict Resolution : Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills : Must be able to convey information and ideas clearly. Hospitality and Guest Service : Must have a desire to serve all guests. Age Requirement : Must be 18 years of age or older to perform this job. Schedule and Travel : Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in / Out : Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks : Clock in / out for breaks at the designated time on your schedule. Call Outs : Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and / or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. Read, write, understand and communicate with others effectively using the English language. MCR is the 3rd-largest hotel owner-operator in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities . MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020 . MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer . For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA Hotel Discounts Weekly Pay Paid Time Off Retirement Options Referral bonuses Career advancement & upward mobility Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
HOMEWOOD SUITES BY HILTON DALLAS / ALLEN TEXAS
SECTION ONE : MCR Universal Role Standards
EXECUTIVE SUMMARY
CLEANLINESS and FRIENDLINESS!
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
- Happy Guests
- Spotless Cleanliness
- Product Consistency & Quality
- Teamwork
Duties and Expectations
1. Happy Guests
2. Spotless Cleanliness
3. Product Consistency & Quality
4. Teamwork
SECTION TWO : Front Desk Agent, Role Specific Duties and Expectations
The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
SECTION THREE : Success Metrics
Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
SECTION FOUR : Qualifications & Requirements
Qualifications & Requirements :
Physical Working Demands & Working Environment :
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to :
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills :
Note : This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
Our Company
What we offer / What's in it for you?