Automotive service manager serp_jobs.h1.location_city
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Automotive service manager • providence ri
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The Service Advisor is responsible for providing excellent customer service, remembering that our customers' perspectives come first.
This individual presents a welcoming, professional greeting to c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Safeway Auto Service is currently seeking an experienced Automotive Technician to join our team in Cranston, Rhode Island.
We are looking for a technician who has experience working at dealerships a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.BSRO operates more than 2,200 company-owned stores, including Firestone Compl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a leading global automotive original equipment "OE" technology provider & aftermarket supplier, the Sensata Aftermarket team is looking to strengthen our Product Management team by hiring a Prod...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
MECHANICS : SCORE THE HIGHEST-PAYING AUTO JOBS WITH CARGUYS INC!.Where : Top Dealerships & Shops Nationwide.Type : Full-Time, Industry-Leading Pay + Fat Bonuses.
Who : Rookie Techs to Master Mechanics -...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days)
Account Manager Full-Service Leasing Automotive.At Ayvens, progress starts with you.Our ambitions to shape the future of sustainable mobility are powered by our talent.
Join us, and get better with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Automotive Service Writer Job Duties : Initiates automotive services and repairs by ascertaining performance proble...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers.Put your career into high gear with Mavis Tires & Brakes at Discount Prices!.Were looking for full-time...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Williams, you will lead, monitor, and direct the service processes to ensure shop efficiencies that promote quality customer satisfaction.
Organizes workflow to meet and exceed customer expectations...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Technician role is full time or part-time and is an hourly position based on needs of the business.The Technician is primarily responsible for conducting basic vehicle diagnostics and performin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or year...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Herb Chambers Cadillac of Warwick.Service Advisor to join the team.The Herb Chambers Companies has been voted as one of the .
Top Places to Work in Massachusetts.The Boston Globe consecutively!.The ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Herb Chambers Honda of Seekonk.Service Advisor to join our team.The Herb Chambers Companies have been voted one of the.Top Places to Work in Massachusetts.
The goal of this position is to efficientl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro.Starting day 1 you will b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Chevrolet Automotive Service Advisor
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Ayvens (ALD Automotive & LeasePlan)Providence, RI, USserp_jobs.job_card.full_time
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W.W.Williams CompanyCranston, Rhode Island, United States, 02910serp_jobs.job_card.full_time
Automotive Technician - Technician
Monro Inc.Pawtucket, Rhode Island, United Statesserp_jobs.job_card.full_time +1
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RSMBarrington, Rhode Island, USAserp_jobs.job_card.full_time
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MidasNorth Providence, RI, USserp_jobs.job_card.full_time
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The Herb Chambers CompaniesWarwick, RIserp_jobs.job_card.full_time
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Herb Chambers toyotaSeekonk, MAserp_jobs.job_card.full_time
Automotive - General Service Technician / Keyholder
Monro, Inc.Warren, RI, United Statesserp_jobs.job_card.full_time
Chevrolet Automotive Service Advisor
BALISEWarwick, RIjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionAnswer incoming telephone calls in a welcoming and professional manner. Follow the Initial Customer Contact : Greet customers in a welcoming and professional manner. Identify, confirm, and offer resolution to customer concerns. Communicate with the customers what needs to be done according to the manufacturer's recommended service maintenance items and explain the cost. Assess customer needs by conducting a vehicle walk-around with the customer. The company iPad was used to check the condition of the vehicle. They identified dents, dings, and scratches with the customer and obtained a signed condition report. Attain a signed Repair Order from customers for the services requested. Explain the multi-point inspection process. Write complete and accurate repair orders using the CDK system. Provide estimates that are accurate and support upfront pricing. Obtain approval to review findings of multi-point inspection and associated prices. Obtain approval to proceed with Additional Service Requests. Return repair orders to the dispatcher or technician to complete the requested work immediately. Communicate with technicians / dispatchers to clearly understand the services required and performed. Follow up with the customers during the repair / servicing of the vehicles so they are aware of the status. Receive and process cash or credit payments for all services performed and complete payment and repair order conciliation reports. Upon completion of service, promptly and professionally deliver the vehicle to the customer. Final Repair order explanation of services completed and future recommendations for services explained. Customer Satisfaction Index At region or above Hours per repair order monthly averaging two hours per repair order Additional Service Request (ASR) penetration 35% or above. Effective Labor Rate : Maintain an effective labor rate of 85% of the door rate. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight, or exert a force up to a maximum of 25 pounds Health, dental, life and disability insurance 401(k) with company match Flexible spending accounts Paid Time-Off Communication skills – communicates effectively with others. Time management – managing one’s own time and the time of others. Typing – the ability to type efficiently to enter repair orders. Mathematics – calculating service costs and counting change. Basic computer skills
Job Details
Description
Service Advisor
The Service Advisor is responsible for providing excellent customer service, remembering that our customers' perspectives come first. This individual presents a welcoming, professional greeting to customers and helps identify, confirm, and offer resolution to customer concerns. The Service Advisor has a sincere desire to serve our customers. The Service Advisor finds and communicates additional repair and service needs to customers based on multi-point vehicle inspection. Serves as the communicator between customer and technician, ensuring the customer’s needs are understood by the technician and the required and recommended service / repairs are understood by the customer.
- The Service Advisor reports to the Assistant Service Manager and Service Manager for day-to-day issues.
Job Description :
Essential Functions and Duties
Customer Contact process :
Follow the Customer Delivery process :
Performance Measurements – Performance Expectations
Environmental & Physical Requirements :
Benefits Include :
Qualifications