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Automotive service manager • fishers in
Service Manager
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Morgan ServicesWestfield, IN- serp_jobs.job_card.full_time
MORGAN SERVICES is HIRING in INDIANAPOLIS!
Morgan Services is immediately seeking an experienced Service Manager to join their Indianapolis, IN team.
APPLY NOW
The Service Manager is the principal service executive responsible for generating / retaining revenue & profit from our customers. The Service Manager is responsible for creation & implementation of the Area service plan and making necessary recommendations to the General Manager & management team as well as work to position Morgan as the value leader in the market segments in which we compete.
Duties / Responsibilities include but are not limited to :
- Regularly meet with key customers, assess current service levels, identify emerging and / or unmet needs, & implement corrections / recommendations that improve service effectiveness
- Retain target customer base through relationship building & renewing contracts
- Achieve Service department goals in budget, customer retention, revenue / profit growth, & material control
- With Area Management team, develop area pricing & contract terms strategy for each market segment
- Recruit, hire, & train all service members in a timely manner on service, revenue growth, product knowledge, negotiation, industry knowledge, pricing & profitability
- Advise the management team of competitive trends
- Responsible for service administration (including systems adherence, compensation & reports)
- Protect company resources including members, material, & fleet resources by following all Morgan policies
- Lead the execution of strategies to achieve new company initiatives & Conduct regular performance reviews
- Be able to operate step van / box truck & train new hires
- Manage Saturday routing & rotating weekends on-call
Service Manager Benefits :
Service Manager Qualifications :
Morgan Services is a family-owned textile company with a long and distinguished heritage in the specialty laundry field. We have been providing linen and uniform services for all types of facilities since 1887. Morgan is the first coast-to-coast linen and uniform laundry operation that TRSA (Textile Rental Services Assoc.) has certified to its Clean Green international standard, recognizing leadership in sustainability and conservation.
Join the Morgan Family Today!