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Automotive service advisor • richmond va

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Automotive Service Advisor

Automotive Service Advisor

Sheehy Lexus Of RichmondRichmond, VA, US
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Sheehy Auto Stores is honored to win the 2024 Baltimore Sun, Richmond Times Dispatch and Washington Post Top Workplaces Award!!! . Sheehy Auto Stores is one of the country's Top 30 Private Dealer gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Advisor

Service Advisor

Ourisman Toyota of RichmondHenrico, VA, US
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Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman.Because we're forwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Manager - Automotive Experience Required

Service Manager - Automotive Experience Required

Tire DiscountersRichmond, VA, United States
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Join the Tire Discounters Family Drive Your Career Forward!.Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago.We are dedic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Automotive Service Technician / State Inspector

Automotive Service Technician / State Inspector

Bill Talley FordRichmond, VA, US
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We are a family-owned company with two locations proudly serving the Richmond area for nearly 50 years.We know happy employees make happy customers! We strive to be transparent and auth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Technician (mobile service)

Automotive Service Technician (mobile service)

Sheehy Ford of RichmondRichmond, VA, US
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Sheehy Auto Stores is honored to win the 2024 Baltimore Sun, Richmond Times Dispatch, and Washington Post Top Workplaces Award!!! . Sheehy Auto Stores is one of the country's Top 30 Private Dealer g...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Advisor - Mercedes-Benz of Richmond

Service Advisor - Mercedes-Benz of Richmond

Murgado Automotive GroupRichmond, VA, US
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D83D\uDD27 Service Advisor – Mercedes-Benz of Richmond.At Mercedes-Benz of Richmond, we pride ourselves on delivering an exceptional ownership experience that matches the prestige of the bran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Advisor

Service Advisor

Victory Nissan of MechanicsvilleMechanicsville, VA, US
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Automotive Service Advisor The Service Advisor is the center of communication for service / repair activities and the liaison between customers and the technicians. Serving as the primary point-of-con...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Advisor

Service Advisor

Richmond Ford LincolnRichmond, VA, US
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Voted One of Richmond's Best Places to work.Oversee service orders and flow of Drive Lane.Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Technician Richmond BMW

Automotive Service Technician Richmond BMW

Asbury AutomotiveGlen Allen, VA, United States
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Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Technician at Richmond BMW, you wil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Advisor

Customer Service Advisor

Valvoline Instant Oil ChangeChesterfield, United States of America
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As a Customer Service Advisor, you are often the first and last face our customers see.No matter your experience, our training program will prepare you to communicate successfully.At VIOC, "It all ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Automotive Customer Service Advisor

Automotive Customer Service Advisor

Pep BoysRichmond, VA, US
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Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Automotive Tire and Service Advisor - Glen Allen, VA

Automotive Tire and Service Advisor - Glen Allen, VA

Goodyear Tire & RubberGlen Allen, VA, US
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Automotive Tire & Service Advisor.Goodyear owns and operates more than 580 tire and auto service centers nationwide.We offer a fun, fast paced work environment, with competitive base pay.Our compre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Automotive Service Advisor

Automotive Service Advisor

Colonial Ford Truck Sales, IncRichmond, VA, US
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The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Advisor

Service Advisor

Midas of RichmondRichmond, VA, US
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Midas of Richmond cares about our community, and we strive to create the best possible experience for our customers.The Service Advisor is the face and personality of our shop.As a Service Advisor,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Advisor

Service Advisor

Meadowbridge Auto ServiceMechanicsville, Virginia, United States
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Do you enjoy interacting with amazing clients? Do you excel in customer hospitality? Are you tired of working weekends? Do you want to be a part of an amazing team? If you answered yes to the above...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Automotive Service Advisor

Automotive Service Advisor

Colonial Ford Truck SalesRichmond, Virginia, USA
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The responsibilities of a Service Advisor include greeting customers listening to their needs and scheduling appointments as needed. They may also set up loaner cars and verify insurance before main...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Automotive Service Advisor

Automotive Service Advisor

Haley Automotive GroupHenrico, VA, US
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The Automotive Service Advisor acts as a liaison between customers and the service department, greeting customers, understanding their vehicle's needs, and communicating those needs to technici...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Advisor

Automotive Service Advisor

Sheehy Auto StoresRichmond, VA
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Attitude is everything—greet service department customers promptly and courteously.Listen to each customer and articulate repair needs to techs. Present recommended / additional services using low-pre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Advisor / Writer

Service Advisor / Writer

MidasRichmond, VA, US
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Midas of Richmond cares about our community and we care about creating the best possible experience for our customers.As a Service Writer / Advisor, you will be joining the highest performing team in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Advisor

Automotive Service Advisor

Sheehy Lexus Of RichmondRichmond, VA, US
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Sheehy Auto Stores is honored to win the 2024 Baltimore Sun, Richmond Times Dispatch and Washington Post Top Workplaces Award!!!

Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups representing some of the industry's best brands with over 25 locations.

Sheehy Auto Stores prides itself on finding the best team members, both experienced and new to the industry, who have that desire to achieve.

If this sounds like you, we want YOU to be part of our team!

Sheehy Auto Stores is seeking Service Advisors to join our team.

Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are met, our dealership may be your next career home.

We need more than a Service Advisor; we need an expert in the art and science of customer service someone equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.

We don't take a "one-size-fits-all" approach regarding our employees Benefits .

Our programs are designed to improve your life at work and at home.

  • Health, Vision, and Dental Insurance
  • Paid Maternity & Paternity after one year of employment
  • Paid Training
  • Career Advancement
  • 401(K) and profit sharing
  • Compensation based on experience and performance : $50K up to $200K!

Responsibilities

  • Attitude is everything—greet service department customers promptly and courteously
  • Listen to each customer and articulate repair needs to techs
  • Present recommended / additional services using low-pressure, high-integrity methods
  • Provide accurate estimates of repair / maintenance costs
  • Adherence to dealership policy on customer vehicle care and operation
  • Follow up on each repair and keep customers informed of the progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure that all work is complete
  • Notify customers when vehicles are ready for pickup
  • Review and explain repairs and associated costs to customers
  • Handle minor customer concerns and complaints
  • Keep the Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores by dealership standards
  • Requirements

  • Previous experience as a Service Advisor is preferred
  • Reynolds & Reynolds or similar DMS proficiency preferred
  • Must have strong customer communication skills both in-person and on the phone
  • Strong organizational skills
  • Must be able to manage in a fast-paced work environment with limited supervision
  • Comply with all federal, state, and local laws and company policies regarding the safeguarding of all customer, company, and manufacturer information, as well as customers' vehicles and property
  • Authorized to work in the USA
  • Ability to pass a pre-employment background check, Motor Vehicle Record Check, and drug screening
  • Must have a valid driver's license
  • Our company maintains a strong policy of equal employment opportunities for all associates.

    We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.

    Sheehy Auto Stores is an Equal Employment Opportunity Employer