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Job Description

Job Description

Automotive Service Manager

Serra Automotive, an owner of 55 dealerships nationwide, is seeking an Automotive Service Manager for Serra Toyota Team.

Founded in 1973, Serra Automotive is the 12th largest Dealer Group in the United States ranked by sales volume. Based in Fenton, Michigan, Serra is comprised of 55 dealerships in 7 states and represents 67 automotive franchises throughout its 23 campuses. Serra generated nearly $3.4 Billion of revenue in 2022.

We are currently seeking a highly qualified Automotive Service Manager to lead the team at our new car dealership facility located in Milwaukee WI.

The ideal candidate will have great leadership and CSI skills. The ideal candidate is also a “team player,” proactively leading & continuing to build our Service Department while creating the very best customer experience.

Responsibilities :

• Report to the Fixed Operations Director  ensuring that the service department meets all financial & CSI oriented goals.
• Manage warranty repairs & warranty claims so the dealership is paid is timely fashion.
• Establishing promotional service prices
• Ensuring that the department adheres to all company-established and legal guidelines
• Manage staff of Service Advisors, Technicians & Porters
• Hands on Manager with update promise and TO's.
• Customer relations

Requirements :

Strong customer service skills with proven CSI

Proven supervisory skills

Import experience a real plus

Excellent communication and organizational capabilities

Good motivational and interpersonal abilities

We are a drug free environment

Valid driver’s license required

We offer :

We offer a very competitive pay plan based on experience. We also offer a comprehensive benefits package that includes : Health insurance, Dental insurance, Life insurance, Vision insurance, 401(k),  Paid vacation, a 5-Day Work Week, And so much more….

This is a fantastic opportunity with a great organization. To set up a confidential interview please submit your resume.

Job Type : Full-time

Pay : From $150,000.00 TO 200,000.00 per year based on experience.

Benefits :

401(k)

Dental insurance

Employee discount

Health insurance

Referral program

Vision insurance

Experience :

Automoitve Service Manager : 3 years (Required)

License / Certification :

Driver's License (Required)

Ability to Commute :

Milwaukee WI 53221 (Required)

Work Location : In person

To learn more about Serra Automotive, visit serrausa.com

Please note : unfortunately, due to the large number of applicants we expect to receive for this posting, we will not respond to every person submitting a resume. We will select potential candidates and conduct virtual and in-person interviews based on the qualifications of interested applicants. If we do not call you or make contact with you through email, it means we have not selected you to participate in the interview process. We appreciate your understanding.

Note to recruiters : at this time Serra is not willing to pay any fees to recruiters who represent candidates that may have an interest in this position. If that should change in the future we will reach out. Thank you for your understanding.