Audio visual serp_jobs.h1.location_city

Event Technician, Audio Visual (Part Time) - Oklahoma City Convention Center A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.

Strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.

Monitors events and checks in on customers throughout the day.

Understands and fosters the hotel / client relationship.

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.

Handles equipment challenges and changes in a timely and professional manner.

Understands company processes, follows procedures, and completes systems entry and paperwork accurately.

Increases revenue by utilizing floor up-selling techniques.

Works with clients to finalize invoices.

Completes order entries in Navigator, as needed.

Job Qualifications

High School Diploma required. Associate’s degree is preferred.

1 year of customer service or hospitality experience is preferred.

1 year of audio-visual experience or equivalent in an educational environment is preferred.

A valid driver’s license is required for team members that may operate Company vehicles.

Must be able to lift 50 lbs.

Physical Requirements

Sitting : 2-3 Hours

Standing : 4-5 Hours

Walking : 4-5 Hours

Stooping : 2-3 Hours

Crawling : 2-3 Hours

Kneeling : 2-3 Hours

Bending : 2-3 Hours

Reaching (above your head) : 2-3 Hours

Climbing : 0-1 Hours

Grasping : 4-5 Hours

Lifting Requirements

0 - 15 lbs : Continuously

16 - 50 lbs : Frequently

51 - 100 lbs : Occasionally

Over 100 lbs : Occasionally

Work Environment

Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes.

Hourly Pay Range : $15.09 - $18.49

Encore is committed to providing the best benefits options for our employees and families.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.

Encore is an Equal Opportunity Employer.

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