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Area Manager (Military Veterans Encouraged to Apply)

Area Manager (Military Veterans Encouraged to Apply)

Amazon.com Services LLCFort Wayne, Indiana, USA
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Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team as an Area Mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Work From Home

Work From Home

AmazonFort Wayne, IN, United States
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Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Full Time Delivery Associate

Full Time Delivery Associate

Amazon Delivery Service PartnerFort Wayne, IN, US
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Safely drive and operate your delivery vehicle at all times.Use handheld device for routing information, customer delivery information. Navigate a variety of routes throughout delivery area.Must be ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Principal Product Manager - Tech, Prime Video Personalization & Discovery

Principal Product Manager - Tech, Prime Video Personalization & Discovery

Prime Video & Amazon MGM StudiosFort Wayne, IN, United States
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Principal Product Manager - Tech, Prime Video Personalization & Discovery.Prime Video & Amazon MGM Studios.Get AI-powered advice on this job and more exclusive features. Description Are you interest...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Area Manager (Military Veterans Encouraged to Apply)

Area Manager (Military Veterans Encouraged to Apply)

Amazon.com Services LLCFort Wayne, Indiana, USA
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Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components : First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant : our vision and dedication to the customer.

Key job responsibilities

  • Support, mentor, and motivate your hourly workforce
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand / walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
  • Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

BASIC QUALIFICATIONS

  • 2+ years of employee and performance management experience
  • Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge / FTE) experience or 6+ years equivalent military experience

    • PREFERRED QUALIFICATIONS

  • 1 years of performance metrics, process improvement or lean techniques experience
  • Experience managing a team of 20+ employees
  • Experience with process improvements (Lean process, Kaizen, and / or Six Sigma)
  • Excellent customer service, communication, and interpersonal skills
  • A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain / Logistics, or a related field.
  • Industry experience in : retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense / aerospace, medical, cosmetics, production or distribution environments.

    • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers.