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Call Center Manager @ Amazon

Call Center Manager @ Amazon

Washington StaffingSeattle, WA, US
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Under the direction of the Director, the Call Center Manager leads Northwest Center's enterprise-wide call center operations supporting Amazon's corporate ecosystem. This strategic leadership role i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Executive Assistant, Amazon Leo, Amazon Leo

Executive Assistant, Amazon Leo, Amazon Leo

Amazon Kuiper Manufacturing Enterprises LLCRedmond, Washington, USA
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Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Account Director, Ecommerce & Amazon

Account Director, Ecommerce & Amazon

Advantage SolutionsSeattle, WA, United States
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Account Director, Ecommerce & Amazon.Primary Posting Location : City.Primary Posting Location : State / Province.Primary Posting Location : Postal Code. Primary Posting Location : Country.Client Servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Head of Amazon Baby Category, Amazon Baby

Head of Amazon Baby Category, Amazon Baby

Seattle StaffingSeattle, WA, US
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Amazon Consumables Baby Business General Manager.Consumables team is seeking a general manager with proven experience in strategy, execution, negotiation, and team development to lead the Baby busi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Finance Manager Amazon

Finance Manager Amazon

Kimberly-ClarkBellevue, Washington, USA
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Youre not the person who will settle for just any role.Because were out to create Better Care for a Better World and that takes a certain kind of person and teams who care about making a difference...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Amazon GTM Partnership, Enterprise

Amazon GTM Partnership, Enterprise

AnthropicSeattle, Washington, United States
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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems.We want AI to be safe and beneficial for our users and for society as a whole.Our team is a quickl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Amazon / Pega Engineer

Amazon / Pega Engineer

CData SoftwareSeattle, WA, United States
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Below are the priority requirements for.EP Number during the initial submission itself.The submissions received without an EP # during the initial submission will not be given vendor credit.Please ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Amazon Product Specialist

Amazon Product Specialist

VirtualVocationsRenton, Washington, United States
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A company is looking for an Amazon Product Specialist to manage a multi-million dollar portfolio and drive growth on the Amazon platform. Key Responsibilities Drive sustainable growth through sale...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Amazon Advertising Manager

Amazon Advertising Manager

Rainier RecruitingBellevue, WA, United States
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This range is provided by Rainier Recruiting.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Rainier Recruiti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Technical Game Designer, Amazon Games

Technical Game Designer, Amazon Games

Amazon GamesSeattle, Oregon, USA
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Amazon Games is looking for a Technical Game Designer to partner with us as we build exciting new casual games with a multiplayer component. You will help build on an entirely new category for gamin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Amazon Quick Ship Warehouse Associate

Amazon Quick Ship Warehouse Associate

USA JobsBellevue, WA, US
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Amazon Quick Ship Warehouse Associate.As an Amazon Quick Ship Warehouse Associate, you'll enhance the customer shopping experience by working at the core of Amazons fastest delivery operation.You'l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Senior Director, Ecommerce & Amazon

Senior Director, Ecommerce & Amazon

Advantage Sales and MarketingSeattle, WA, US
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Senior Director, eCommerce & Amazon.The Senior Director of Amazon eCommerce manages programs and strategic planning initiatives within a specific department of the business to ensure sales targets ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Executive Assistant, Amazon Leo, Amazon Leo

Executive Assistant, Amazon Leo, Amazon Leo

Amazon LeoRedmond, Washington, USA
serp_jobs.job_card.full_time +1
Amazon Leo is an initiative to increase global broadband access through a constellation of 3236 satellites in low Earth orbit (LEO). Its mission is to bring fast affordable broadband to unserved and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Head of Amazon Baby Category, Amazon Baby

Head of Amazon Baby Category, Amazon Baby

AmazonSeattle, WA, US
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Consumables team is seeking a general manager with proven experience in strategy, execution, negotiation, and team development to lead the Baby business. As the Head of Baby you will own the Retail ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sr. PM, Responsible Sourcing, Amazon Private Brands, Amazon Private Brands

Sr. PM, Responsible Sourcing, Amazon Private Brands, Amazon Private Brands

Amazon.com, Inc.Seattle, WA, United States
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Description Amazon Private Brands is looking for a Sr.Product Manager to lead the strategy and and execution for raising the bar on responsible sourcing of Private Brands products.Amazon is commit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Head of Amazon Baby Category, Amazon Baby

Head of Amazon Baby Category, Amazon Baby

Amazon.com Services LLCSeattle, Washington, USA
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Consumables team is seeking a general manager with proven experience in strategy, execution, negotiation, and team development to lead the Baby business. As the Head of Baby you will own the Retail ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sr. Growth Manager, Amazon Shipping

Sr. Growth Manager, Amazon Shipping

Amazon shippingBellevue, Washington, USA
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Amazon shipping is seeking a strategic and results driven leader to join as a Sr.Growth Manager for US Physical Locations. We are looking for a talented individual who is able to work in an ambiguou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Call Center Manager @ Amazon

Call Center Manager @ Amazon

Northwest CenterSeattle, WA, US
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Under the direction of the Director, the Call Center Manager leads Northwest Center's enterprise-wide call center operations supporting Amazon's corporate ecosystem. This strategic leadership role i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Director National Accounts- Amazon Services

Director National Accounts- Amazon Services

Monster BeverageSeattle, WA, US
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Director National Accounts- Amazon Services.Job Category : National Distribution Sales.Requisition Number : DIREC010794.Location : Seattle, WA 98104, USA. We're the risk takers, the trailblazers, the g...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Manager @ Amazon

Call Center Manager @ Amazon

Washington StaffingSeattle, WA, US
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Call Center Manager

Under the direction of the Director, the Call Center Manager leads Northwest Center's enterprise-wide call center operations supporting Amazon's corporate ecosystem. This strategic leadership role is responsible for developing and executing the long-term vision for a multi-site, omnichannel call center operation that delivers exceptional customer experiences at scale. The Call Center Manager role requires in-depth knowledge of call center operations, workforce management, and technology implementation to drive innovation and operational excellence across multiple geographic regions to be successful. A key aspect of the role is strong people leadership, including the ability to mentor and coach leadership teams, foster professional growth, and enhance organizational capabilities. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with various backgrounds, identities, and experiences. If you share our values, support our mission, and meet some requirements, we encourage you to apply! Schedule : Monday Friday; 7 : 00 am 6 : 00 pm (Hours will vary) Location : Seattle WA Starting Salary : $86,986 - $99,278 per year | Full Salary Range : $86,986 - $111,571 per year

What We Can Offer :

  • Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance - 17 Accrued Paid Time Off Days Annually - Additional 11 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave - Retirement 401(K) with a company match - Company-Provided Orca Pass Unlimited use - Employment Assistance Program (EAP) via Spring Health - Mental Wellness Program including six free therapy sessions per year - Opportunity for career development with our NWC Mentorship Match program - Physical Wellness Reimbursement Program - $25 / month - Student Loan Contribution Program - $50 / month - Pet Insurance Discount Program

Key Responsibilities :

Strategic & Financial Leadership :

  • Define and execute the long-term (3-5 year) strategic roadmap for the Call Center, including technology modernization, geographic expansion, and service delivery optimization.
  • Drive enterprise-wide transformation initiatives to enhance customer experience, operational efficiency, cost optimization, and program scalability while maintaining service quality.
  • Design and implement innovative call center strategies while leading change management for major transitions and technology rollouts.
  • Partner with executive leadership to align call center strategy with broader organizational objectives.
  • Manage P&L responsibility for enterprise call center operations.
  • Develop annual operating budgets and long-term financial forecasts.
  • Identify and implement revenue growth opportunities.
  • Operational & Technological Excellence :

  • Oversee multiple call center sites across different geographic regions, ensuring consistent service delivery and performance.
  • Implement and manage advanced call center technologies to improve efficiency, accuracy, and customer satisfaction.
  • Lead the recruitment, training, and development of a high-performing call center workforce.
  • Ensure compliance with regulatory requirements and industry best practices.
  • Continuously monitor and analyze call center performance metrics to drive improvements and operational excellence.