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Indianapolis StaffingIndianapolis, IN, US
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Allied UniversalIndianapolis, IN, US
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Indiana StaffingIndianapolis, IN, US
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flex jobs
Amazon FlexIndianapolis, IN
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SephoraIndianapolis, IN, US
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Activate TalentIndianapolis, IN, US
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PenskeIndianapolis, IN, United States
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The Team Lead, Catalog Management, is responsible for guiding a team's day to day activities, ensuring efficient operations and alignment with business objectives. Following company and department policies and procedures, team leads mentor and train team members and serve as a subject matter expert (SME) or Trainual content owner for specialized department functions.
Primary Responsibilities :
Through the use of company and department practices and procedures, provides dedicated customer service to clients to ensure a smooth and compliant operation on the Amazon platform and ensures optimized product listings with accurate descriptions and images for clients
Maintains or exceeds department-established performance standards
Leads and mentors the team, fostering professional growth and alignment with company goals
Serves as an SME or Trainual content owner overseeing assigned training curriculum, driving continuous improvement and ensuring team completion targets are met
Drives strategic initiatives to improve operational performance, profitability, and client satisfaction
Collaborates cross-functionally with teams to align Catalog department efforts with broader business objectives
Provides performance insights to management, including reporting on key metrics and team outcomes
Coordinates and leads team meetings, training sessions, and other development activities
Discusses anomalies, possible causes, and solutions with the team to ensure alignment with client and company requirements
Maintains or exceeds department-established performance standards
Serves as a resource for complex problem-solving, supporting the team in addressing unique or challenging tasks
Oversees project workflows, ensuring tasks are completed on time and meet quality standards while delegating effectively
Acts as a primary point of contact for cross-departmental collaboration, aligning team efforts with broader organizational goals
Ensures team adherence to department standards and best practices for internal tools (e.g., Asana, Vonage, Trainual)