Airline ticket agent serp_jobs.h1.location_city

GUIDE GUESTS. SOLVE PROBLEMS. CREATE MOMENTS. BECOME A TICKET GUIDE AGENT!

The Ticket Guide Agent ensures a smooth and positive passenger experience by providing guidance support and information in ticketing and check-in areas using strong communication skills and a customer-focused approach in a busy airport environment.

WHAT ITS LIKE TO WORK AS A TICKET GUIDE AGENT

• Greet passengers and provide directional assistance : Offer a warm welcome and guide travelers to check-in counters gates or other airport facilities
• Answer passenger inquiries regarding flight schedules and ticketing : Provide accurate up-to-date information on flights delays and cancellations
• Assist passengers with self-service ticketing machines : Help travelers efficiently use automated ticketing kiosks
• Resolve ticketing issues and concerns : Address and troubleshoot problems related to ticket purchases refunds or changes
• Provide special assistance to passengers with additional needs : Support travelers with disabilities young children or other special requirements
• Collaborate with airline representatives to ensure accurate information : Work closely with airline staff for consistent passenger communication
• Maintain a high level of customer service and professionalism : Uphold service standards in all passenger interactions
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

WHY WORK FOR PRIMEFLIGHT

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment knowledge skill and / or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE :

The pay rate listed on this post is what the company reasonably expects to pay for this position. However individual compensation may vary based on factors including qualifications skills competencies education and experience.

PrimeFlight Aviation Services Inc. is proudto be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state / province and local laws.

SMS / Text Communications

By providing your mobile number and opting in you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities such as job postings application status updates or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Required Experience :

Unclear Seniority

Key Skills

Business Development,Business Intelligence,Time Management,Hospitality Management,Outbound Calls,Communication,Service Areas,Relationship Management,Administrative Services,Client Services,Customer Service Management,Regular Maintenance,Sales Support,Safety and Security

Employment Type : Full-Time

Experience : years

Vacancy : 1