Administrative specialist serp_jobs.h1.location_city

Administrative Supervisor, Nursing Administration Support

Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area's largest employer. Parkwest is Covenant Health's and West Knoxville's premier medical facility and a top-performing heart hospital, offering our patients world-class treatment with all the convenience and warmth of home. In addition to providing the area's leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21, Parkwest received recognition from U.S. News & World Report as one of the "Top 10" hospitals in Tennessee.

Knoxville located in East Tennessee is the third largest in the state, well-known for its proximity to the Great Smoky Mountains National Park, and is the home of the University of Tennessee. Go Vols! Living in Knoxville means experiencing all four seasons. Best of all, each of them is pretty mild! Combine all that with the abundant natural beauty of the surrounding mountains, and you have a city that truly offers something for everyone. Knoxville has a vibrant arts culture, seasonal festivals, top-notch foodie and incredible outdoor recreation. It's a perfect blend of big-city amenities and Southern charm.

Position Summary

A registered nurse who directs and coordinates administrative activities on a specified tour of duty; referring patient care problems to appropriate nursing staff member and / or non-nursing problems to the appropriate department head.

Responsibilities

• Reviews staffing each shift for each unit.
• Assists charge nurse to assure adequate staffing when there is a problem.
• Makes rounds and provides managerial presence.
• Assists new personnel and acts as a resource to the nursing staff.
• Assists with procedures when staff has difficulty.
• Acts as advocate to find resources such as supplies as needed.
• Listens to staff problems and effectively resolves conflict as necessary.
• Responds to safety codes when necessary.
• Provides information to nurse managers regarding quality and employee problems.
• Resolves patient / family complaints when necessary.
• Follows policies, procedures, and safety standards.
• Completes required education assignments annually.
• Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Perform other related duties as assigned or requested.

Qualifications

Minimum Education None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and / or certification as required by the issuing authority.

Minimum Experience Three (3) years of clinical experience.

Licensure Requirement Current Tennessee RN license. CPR required.