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Field Services Supervisor

Are you an experienced Homeowners Insurance Field Adjuster? Are you interested in mentoring and developing a team? Apply today to be a Field Services Supervisor and lead a team of Field Adjusters! Position will be based in Jacksonville, Florida. This position is internally known as a Field Services Supervisor.

The Field Services Supervisor manages a team of Field Adjusters and Trainees. This position is responsible for ensuring timely and effective field investigations of insurance losses. Essential duties include leading the Field Adjusters and Trainees to meet cycle times, provide quality contact and customer services, evaluate coverage, evaluate reserves, inspect and document damages, estimating repairs and preparing comprehensive written reports using Xactimate. Ensure the field adjusters document files thoroughly, produce concise, accurate, timely correspondence and communicate timely and appropriately to insured's and or their representatives.

Duties and Responsibilities

• Work with management on plans to develop and implement processes and procedures that assist in improving overall operation efficiencies
• Supervision of unit will involve claims of all perils including 1st and 3rd party
• Supervise claims involving full range of perils (Fire, Theft, Vandalism, Hail, Wind, Plumbing, Lightning, Equipment Breakdown, Mold, etc.) and different policy types (HO3, HO4, HO6, DP, BOP)
• Supervise all coverages (Structure, Other Structures, Contents, Additional Living Expense, Additional Coverages)
• Work with the Field Services Representatives regarding represented claims : working with public adjusters, plaintiff attorneys and assignment of benefits contractors
• Supervision will involve addressing property damages, loss of use damages, fraud investigations, subrogation, and liability. Keep adjuster files on diary and provide written guidance in the files on a regular basis.
• Assist with the daily claim assignments, file audits, and customer complaints
• Special projects and other related duties as assigned
• Ensures all files comply with all regulatory requirements for state where claim is being handled.
• Maintains adjuster license(s) and continuing education
• Willingness to be flexible in schedule when needs arise including deployment for CAT response

Essential Functions

Qualifications

Working Conditions

This job requires driving to different properties and entering such properties as well as performing work outdoors such as around the property inspections to include the rooftop. This role routinely uses ladders, computers, phones.

Physical Requirements

While performing the duties of this job, the employee is regularly required to see, talk or hear, climb, kneel, crouch, or crawl in confined spaces. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms as well as lift 50 lbs.

Compensation and Benefits

We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide :

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.